Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Iqura Manzoor

Orlando,FL

Summary

Customer-oriented Bartender offering 3-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Host

Debonair Supper Club
Orlando, FL
01.2024 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.

Hostess and Server

MANGO'S TROPICAL CAFE
Orlando, FL
03.2022 - 12.2023
  • Welcome guests in a warm and friendly manner
  • Ascertains their dining/lodging needs
  • Seats guests and manage the seating chart
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner
  • Performs opening and closing duties, as needed
  • Helps fellow team members and other departments wherever necessary
  • Prepare tables by setting up linens, silverware and glasses
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Up-sell additional products when appropriate
  • Carry dirty plates, glasses and silverware to kitchen for cleaning.

Bartender/Bottle Service Waitress

Crow & Company
Orlando, FL
02.2021 - 07.2023
  • Welcoming customers, listening to determine beverage preferences, making recommendations and taking drink orders
  • Handling cash, credit and debit transactions, ensuring chargers are accurate and returning correct change to customers via Harbor Touch
  • Upheld a high standard of cleanliness in all work areas
  • Provide excellent service of beverages and customer service through positive attitude and enjoyment of communicating with people
  • Mixing drinks/cocktails, shots, up-selling alcoholic beverages/bottles to guests
  • Promoting venue flyer's on various social media platforms to attract further guests and clientèle
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
  • Trained new bartenders on drink preparation and upselling techniques
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and clientele along with reservations.

Bartender

Elite Bartending School Super Bowl After Party
Orlando, FL
02.2021 - 02.2021
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Stocked ice bins and coolers as needed throughout shift.
  • Performed opening and closing duties including restocking supplies.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Collected and organized daily till totals and tips.

Education

Associate of Science - Nursing

Seminole State College of Florida
Sanford, FL
05-2026

Skills

  • Proficient in mixology
  • Anticipating guest needs
  • Outgoing personality
  • Outstanding customer service
  • High-energy attitude
  • Cash Handling
  • Teamwork
  • Multi-tasking

Certification

Certificate of Completion: Elite Bartending School

Timeline

Host

Debonair Supper Club
01.2024 - Current

Hostess and Server

MANGO'S TROPICAL CAFE
03.2022 - 12.2023

Bartender/Bottle Service Waitress

Crow & Company
02.2021 - 07.2023

Bartender

Elite Bartending School Super Bowl After Party
02.2021 - 02.2021

Associate of Science - Nursing

Seminole State College of Florida

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Iqura Manzoor