Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Aftercare Coordinator
Clearbrook Treatment Center
01.2023 - Current
Managed a diverse caseload of clients, ensuring all received appropriate attention and support in their aftercare journey.
Organized workshops and seminars focused on relevant topics such as mental health awareness, time management skills, and wellness practices.
Enhanced clients well-being by providing comprehensive aftercare support and guidance.
Attended professional meetings and conferences to maintain and improve professional competence.
Streamlined aftercare processes for improved efficiency and more timely assistance to clients.
Maintained accurate records of all interactions with clients in compliance with confidentiality regulations.
Promoted long-term success for clients through skill-building exercises targeting self-esteem enhancement and goal setting techniques.
Case Manager
Clearbrook Treatment Center
07.2019 - 01.2023
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Behavioral Health Technician
Clearbrook Treatment Center
01.2019 - 07.2019
Conducted assessments for accurate diagnoses, leading to the development of personalized treatment plans.
Facilitated group therapy sessions, fostering a supportive environment for clients to share experiences and discuss coping strategies.
Adhered to strict confidentiality guidelines while managing sensitive clients information, maintaining privacy and trust among clients.
Utilized creative problem-solving abilities to address complex client needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
Facilitated on-site activities, support groups, and outings for clients.
Performed client intake procedures according to internal standards for new admissions.
Conducted client rounds to check on residents.
Completed documentation for every incident and forwarded to correct personnel for review.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Education
No Degree - Certifications in Fiber Optics And Copper Cabling
Brown Technical Institute
Chambersburg, PA
05.2001 -
High School Diploma -
Montgomery Area HS
Montgomery, PA
05.2001 -
Skills
Family Support
Care Plan Development
Mental health awareness
Referral management
Discharge Planning
Behavioral Management
Client Advocacy
Group Therapy
Social Work
Documentation proficiency
Cross-Functional Collaboration
Substance Abuse Knowledge
Timeline
Aftercare Coordinator
Clearbrook Treatment Center
01.2023 - Current
Case Manager
Clearbrook Treatment Center
07.2019 - 01.2023
Behavioral Health Technician
Clearbrook Treatment Center
01.2019 - 07.2019
No Degree - Certifications in Fiber Optics And Copper Cabling