Ira Haynes JR
Glenn Heights,TX
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
13
13
years of professional experience
Work History
Security Officer Level 2
Precision Focus
11.2020 - 04.2024
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Retail Assistant Manager
Pep Boys
01.2011 - 04.2020
- Controlled store inventory and reviewed cash handling and operations reports.
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Developed and implemented strategies to increase sales and profitability.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
Education
High School Diploma -
Huntsville High School
Huntsville, TX05.1999
Skills
- Electronic surveillance
- Emergency Management
- Crime Prevention
- Threat Management
- CCTV Surveillance
- CCTV Monitoring
- Emergency Response
- Arrest procedures
- Visitor tracking
- Staff Management
- Document Management
- Conflict de-escalation
- Superior customer service
- Detail Oriented
- Weapons training
- Physical Fitness
- Crime prevention methods
- Background Investigations
- Crisis Management
- Incident Reporting
Timeline
Security Officer Level 2
Precision Focus
11.2020 - 04.2024
Retail Assistant Manager
Pep Boys
01.2011 - 04.2020
High School Diploma -
Huntsville High School
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