Summary
Overview
Work History
Education
Skills
Technology
Certification
Timeline
Generic

Ira Kinard

Hospitality
La Porte,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience
2
2
Certifications

Work History

General Manager

Saint Arnold Beer Garden
07.2018 - 04.2024
  • Most recent experience overseeing 100+ employees and over 7 million dollars in revenue.
  • Drove successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • During tenure as General Manager revenue grew 20% in all categories including food, alcohol, non-alcoholic beverages and merchandise. Input costs for beer garden were also reduced by 2%, and operating expenses were reduced by 3% leading to a 5% increase in operating profit.
  • Managed diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Formulated policies and procedures to streamline operations.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Maintained labor rate that ensured positive guest experiences while still yielding 20% revenue growth.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Ensured profitability through market fluctuations including complete overhaul of operations within 24 hours during COVID shut down. This included development of new revenue streams, adjusted operating procedures, compliance with government regulations, and utilizing social media applications to create at-home engagement opportunities.

Chief Operations Officer

Master Refrigeration and Alignment
02.2014 - 12.2019
  • Improved supply chain efficiency by negotiating favorable contracts with over 25 specialized vendors and streamlining inventory management processes.
  • Streamlined operations by implementing process improvements and optimizing resource allocation.
  • Facilitated organizational change initiatives, promoting adaptability among employees during periods of transition or restructuring.
  • Fostered collaborative work environment that encouraged creative problem solving.
  • Reduced overhead costs with strategic budget management and cost-cutting initiatives.
  • Leveraged experience through vital management positions guiding business to success.

Manager

Gringo's Mexican Kitchen
04.2012 - 01.2014
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within organization.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

BBA - Business Administration And Management

Lamar University
Beaumont, TX
05.2001 -

Associate of Science - General Studies

San Jacinto College
Pasadena, TX
05.2001 -

Skills

Business Administration

Account Management

P&L Management

Loss Prevention

Schedule Management

Staff Supervision

Customer Retention

Expense Control

Quality Management

Staff training/development

Performance Improvement

Problem Resolution

Technology

General Studies, San Jacinto College, 2017, QuickBooks, Microsoft Applications, Google Suite, Adobe, Toast and Aloha POS Experience, Scheduling platforms including Hot Schedules

Certification

Texas Food Manager Certification

Timeline

Renewed -Texas Alcohol and Beverage Handlers License

03-2024

Texas Food Manager Certification

07-2019

General Manager

Saint Arnold Beer Garden
07.2018 - 04.2024

Chief Operations Officer

Master Refrigeration and Alignment
02.2014 - 12.2019

Manager

Gringo's Mexican Kitchen
04.2012 - 01.2014

BBA - Business Administration And Management

Lamar University
05.2001 -

Associate of Science - General Studies

San Jacinto College
05.2001 -
Ira KinardHospitality