IRA GLASSBERG
Lake Worth,FL
Summary
Seasoned Dispatcher and Over the Road Truck Driver, recently moved to Florida. Looking for a position as a Dispatcher or Forklift Operator. Highly skilled in many areas of the transportation industry including long haul logistics, freight management, excellent adherence to safety protocols and ability to handle high pressure situations efficiently. I've made long-term relationships by ensuring customer satisfaction through reliable and secure transportation of goods.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Semi Driver and Dispatcher
Cool-Air Trucking
Rochester, MN
07.2011 - Current
- Ability to read and understand packaging, shipping documents and safety guidelines.
- Good communicator with strong math, writing, organizational and time management skills.
- Technology skills, particularly in transportation management software.
- Very motivated, quick learner with excellent work ethic and attention to detail.
- Able to work for long periods under pressure, independently and as part of a team.
- Excellent map reading skills, sense of direction and comprehensive visual memory.
- Strong hand-eye coordination, peripheral vision and ability with spatial relationships.
- Demonstrated capacity to promote customer loyalty and retention.
- Solid track record achieving efficient, cost-effective transportation of goods.
- Great safety and driving record and proactively perform equipment checks.
- Prior experience as a forklift operator.
- Valid driver's license.
- Multitasking and problem-solving proficiency
- Tanker and Hazmat Endorsements
- DOT Compliance
Education
University of Minnesota
Forklift Operator Certification -
Skills
- Utilized various software systems to locate loads, addresses, calculate arrival times and facilitate movement
- Negotiated rates and delivery timelines
- Coordinated scheduling and provided directions when needed
- Dispatched drivers to meet delivery needs
- Updated records of driver locations, logs, delays and cancellations and provided timely updates to customers
- Created and maintained daily reports including, but not limited to documenting response times, call volumes, databases and paperwork associated with deliveries such as manifests, bills of lading packing slips
- Invoiced customers and processed payroll
- Arranged equipment repairs
- Implemented new policies and collaborated with managers to optimize operational procedures and establish clear objectives
- Stayed informed of changes in transportation laws and regulations
- Resolved customer complaints and inquiries
- Tracked vehicles using GPS technology and provide real time status updates as needed
- Performed administrative duties such as filing paperwork, updating databases and preparing documents for review
- Verified load against shipping papers to ensure accuracy of shipment
- Documented all calls deliveries invoices routes and times for pickups and deliveries
- Negotiated rates and delivery timelines
Certification
Available upon request
Timeline
Semi Driver and Dispatcher
Cool-Air Trucking
07.2011 - Current
University of Minnesota
Forklift Operator Certification -
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