Ira S. Bowden

• Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
• Improved team performance by providing regular coaching, training, and mentoring to dealerships.
• Increased sales revenue by developing and implementing effective sales strategies for the district.
• Grew YOY sales increasing District level by consistently meeting and exceeding quotas.
• Exceeded annual sales targets through strategic planning, communication, and customer relationship building.
• Delivered timely reports on sales activities to senior leadership for informed decision-making processes.
• Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.

Secured record for most units sold at GM dealership on multiple occasions, maintaining position among top ten on Ramey Row.

• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• I was recruited to start the Beckley D2D team. I built a very solid D2D team from the ground up. The Beckley D2D team was the best in the Atlantic Region in NCR and PSU connects in August and September of 2015. We were also Best in the Enterprise in HSI sell in, Bundle sell in, and WIFI sell and continued to improve. We achieved a YOY increase of 533% PSU connects for 2016.
• Hired, trained and supervised team of sales staff members to meet business goals.
• Met with customers to discuss service needs and develop effective and practical solutions.
• Conducted regular performance evaluations for direct reports, providing constructive feedback to support professional growth.

• Pest Control/Termite Control
• I was responsible for servicing accounts in 11 counties. I was also responsible for adding new business, commercial and residential, and providing excellent customer service. I was also responsible for re-inspecting existing accounts and offering solutions in those accounts. I managed 11 direct reports. During my tenure, we improved our Listen 360 scores and built a very strong team who was always on top of the Region in sales and production.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Met with customers to discuss service needs and offer available solutions.
• Hired, trained and supervised team of service staff members to meet business goals.

• Chemicals/Petro-Chemicals
• Managing 8-12 Sales and Service Route Managers.
• Managed over $3,000,000 in company business in over 10,000 accounts in WV, VA, NC, KY, OH, PA, and MD.
• 2-Time Manager of the Year. 2002 and 2007
• Business Organizational Skills, Management, Communication Skills, Computer Programs Microsoft Excel, customer service/sales, iPad Trained
• Developed a high-performing sales team through effective coaching, mentoring, and performance management.
• Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.

• Food and Beverage Production
• Started in warehouse as a stocker and moved to beverage/chemical department.
• Installed and maintained beverage and chemical equipment.
• Technical Support, Communication Skills, Computer Programs Microsoft Excel, Word, Windows, Outlook
• Enhanced customer satisfaction by providing personalized beverage recommendations based on their preferences.

• Restaurant/Food Services
• Started as a Kitchen Manager and worked my way up to District Manager.
• Managed 4 locations and 150 employees from Salem to Lynchburg, VA.
• 2 time manager of the year 1990 and 1994.
• Restaurant Management, Computer Programs Microsoft Excel, computer typing.
• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.