Summary
Overview
Work History
Education
Skills
Timeline
Generic

IRA SIMMONS

Mansfield,TX

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 28 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and racking and stacking, project management and scrum.

Overview

11
11
years of professional experience

Work History

DCO Technician

Total Deployment Services/ DTCC
10.2023 - Current
  • Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
  • Maintained quality assurance and customer satisfaction objectives.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Contributed for further development of preventive maintenance schedules, leading to decrease in unexpected breakdowns.

Cable Technician

Myriad 360
07.2023 - 10.2023
  • Spearheaded efforts to improve inventory management systems, resulting in reduced material waste and cost savings.
  • Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.

Implementation Specialist

SyllogisTeks/Computacenter
01.2023 - 06.2023
  • Collaborated closely with sales teams to ensure smooth hand-off of new projects from pre-sales to implementation stages.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Implemented training initiatives by incorporating industry trends and collaborating with senior leaders.
  • Documented specialized data and requirements to address business demands.
  • Enhanced customer satisfaction with timely resolution of issues during project implementations.
  • Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
  • Configured, installed and handled troubleshooting tasks for variety of different applications.
  • Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
  • Developed strong relationships with clients, fostering trust and confidence in the implementation process.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Monitored system performance to identify potential issues.

DCO Technician II

QTS Data Centers
12.2016 - 01.2023
  • Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
  • Organized work to meet demanding production goals.
  • Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Applied effective time management techniques to meet tight deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Gained strong leadership skills by managing projects from start to finish.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Excellent communication skills, both verbal and written.

Lead Data Center Technician

Atos
03.2013 - 11.2016
  • Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Optimized system performance through thorough testing, analysis, and adjustments as needed.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
  • Researched and implemented new technologies and equipment.
  • Tested systems, noting issues and completing preventive maintenance.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Tested components and systems to evaluate performance and identify concerns.
  • Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Education

Scrum Master Certification - Scrum/Agile/Project Management

Scrum Alliance
Online Class
06.2023

High School Diploma -

Vashon High
St Louis, MO
06.1988

Skills

  • Schematic reading
  • Hardware Installation
  • Welding skills
  • Team Training
  • Workload Management
  • Production Scheduling
  • Power Tools and Equipment
  • Preventive Maintenance
  • Equipment Installation
  • Instrument Calibration
  • Deadline-oriented
  • Performance Improvement
  • Software configuration
  • Customer interaction
  • Project Management
  • Quality Control
  • Written/Verbal Communication
  • Equipment Installation

Timeline

DCO Technician

Total Deployment Services/ DTCC
10.2023 - Current

Cable Technician

Myriad 360
07.2023 - 10.2023

Implementation Specialist

SyllogisTeks/Computacenter
01.2023 - 06.2023

DCO Technician II

QTS Data Centers
12.2016 - 01.2023

Lead Data Center Technician

Atos
03.2013 - 11.2016

Scrum Master Certification - Scrum/Agile/Project Management

Scrum Alliance

High School Diploma -

Vashon High

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IRA SIMMONS