Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iraida Augusto

Jersey City,NJ

Summary

Proven record-keeper and data entry expert, I streamlined Superior Court of New Jersey's filing system, enhancing document retrieval efficiency. My empathetic customer communication and meticulous attention to detail led to significant audit successes. Skilled in database management and problem-solving, I consistently deliver high-quality clerical support, driving operational improvements. Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Influential [Job Title] with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in [Skill]. Recognized for dynamic work ethic and team player attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Personable [Job Title] with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and [Type] writing.

Overview

18
18
years of professional experience

Work History

Principal Clerk

Superior Court of New Jersey
08.1984 - 09.1998
  • Maintained accurate records by diligently entering data into relevant databases, minimizing errors or discrepancies within the system.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Expedited document processing by accurately proofreading and editing materials before submission to relevant parties.
  • Contributed to successful audits through meticulous record-keeping practices that ensured all required documentation was readily accessible when requested.
  • Implemented effective filing systems that facilitated easy retrieval of critical documents while significantly reducing the risk of misplacement or loss.
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Supported budget administration by tracking expenses, processing invoices, and assisting with financial reporting as needed.
  • Collaborated with cross-functional teams on various projects, contributing to overall success through effective communication and task management.
  • Provided exceptional customer service, resolving inquiries promptly and professionally while maintaining strict confidentiality of sensitive information.

Pharmacy Assistant

Carry Drugs
02.1981 - 04.1984
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Merchandised over-the-counter goods and rotated stock.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Updated computer system with current customer, payment and inventory information.
  • Increased customer satisfaction, providing compassionate care and detailed medication instructions.
  • Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
  • Kept pharmacy counter and related areas clean, neat and organized.

Education

Certificate -

Marti Lincoln Secretarial School
Union City, NJ
02.1976

High School Diploma -

James J Ferris High School
Jersey City, NJ
06.1974

Skills

  • Scheduling and Planning
  • Data entry proficiency
  • Policy Enforcement
  • Document Management
  • Record Keeping Expertise
  • Cash Handling
  • Filing systems
  • Database entry
  • File and database management
  • Schedule and calendar management
  • Telephone Etiquette
  • File Maintenance
  • Bookkeeping
  • Calendar Management
  • Research
  • Problem-solving abilities
  • Excellent Communication
  • Multitasking Abilities
  • Customer Communication
  • Data Entry
  • Document Typing and Formatting
  • Document Review
  • Data Recording
  • Customer Satisfaction

Languages

Spanish
Native or Bilingual

Timeline

Principal Clerk

Superior Court of New Jersey
08.1984 - 09.1998

Pharmacy Assistant

Carry Drugs
02.1981 - 04.1984

Certificate -

Marti Lincoln Secretarial School

High School Diploma -

James J Ferris High School
Iraida Augusto