Iraida Hamzatova
Miami Beach,FL
Summary
Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Revenue Assistant Manager
Atlantis The Palm
Dubai, UAE
11.2016 - 02.2024
- Analysing booking patterns, market trends and recommending strategies
- Monitoring competitor performance
- Initiating promotions to generate business at key times
- Forecasting revenue performance
- Manipulating availability and rates while ensuring parity across all channels
- Assisting in the preparation of the budget
- Preparation of the month end reporting
- Preparation of daily, weekly, reports
- Assisting global office in development of new reporting templates
- Prepare corporate reports
- Analyse booking patterns by market segment by rate code by month
- Annual pricing processes (research, price positioning).
- Development of new revenue management related processes and procedures
- Assist Revenue team to introduce incremental revenue generators for maximization of total hotel revenue.
- Identified and maximized potential revenue opportunities for the hotel.
- Played a critical part in communication between hotel executive committee.
- Maximized hotel revenue by monitoring and controlling daily rate.
- Maintained historical data, competitive data and trends.
- Built constructive working relationships with Sales & Marketing.
- Implemented new pricing strategy for eStandby upgrade programme NOR1.
Sales Executive
Jumeirah Bilgah Beach Hotel
Baku, Azerbaijan
01.2015 - 11.2016
- Solicit MICE, and corporate accounts.
- Preparing reports, and a commercial plan.
- Contracting, creation of new bookings, and accounts in Delphi.
- Analyze prospective, untapped markets to generate revenue for the hotel.
- Assisted the sales manager and director in building and implementing sales strategies.
- Review information on sales meetings, conventions, training classes, overnight travel, and other functions held by organization members to select prospective customers for hotel services.
- Verify reservations by mail, draw up the contract, and obtain signatures.
- Conferred with customers and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service, and decorations.
- Preparation and mailing of advance brochures to prospective customers.
- Served as a convention advisor and coordinator during the function to minimize confusion and resolve problems. Making sure products and services are supplied to customers on time.
- Involved in developing a new sales incentive scheme that was adopted across our company.
- Conducting site inspections.
- Attending trade shows and meetings.
- Diversified the geographical mix from being dominantly domestically driven to mainly business from all over the CIS.
- Increased the ADR by 20%.
- Increased RGI ranking from 4th to 2nd position annually.
- Managed to increase occupancy during the low season by 15-20% on average.
- Successfully increased DMC business from 20% to 30% of overall annual revenue contribution.
Finance Executive (fixed asset, accounts payable)
Jumeirah Bilgah Beach Hotel
Baku, Azerbaijan
06.2013 - 01.2015
- Review and process capital expenditure authorization form, ensuring that it is in budget and has been prepared in line with Fixed Assets Finance Directives
- Prepare and process disposal form for all replacement of assets. Determine the replacement value
- Review JBBH Balance sheet reconciliation
- To receive invoices on all the asset purchases for the month, assign depreciation life span, asset category and starting date of depreciation as per Finance Directives.
- To verify all new capital purchases
- Maintain the payment worksheet for major projects and follow up completion date to ensure accurate capitalization date
- Assist the Director of Finance/Finance Manager in all assets related issues
- Assist in supervising and controlling Account Payable section
- Initiates bank transfer payments (including overseas suppliers)
- Post all direct i.e commission payments, expense claims, contracted invoices, utility bill and courier services.
- Coordinate and distribute invoices to concern department
- Monitor old outstanding invoices not being paid or dispute invoices
- Reconciliation of All accounts, including advance payment to supplier
- Post journal vouchers
- Initiates accrual report
Finance Assistant
Jumeirah Bilgah Beach Hotel
Baku, Azerbaijan
04.2010 - 06.2013
- To receive the invoices from the receiving department along with all the supporting documents against the goods received on a daily basis and verify the accuracy against purchase order and expense code allocation
- Follow-up Statement of Account from the Supplier
- Reconcile payment against supplier’s statement of account
- Process payment for all local suppliers, final dues by Cheque and attached the related document and invoices for reference
- Monitor and control the Aging, List of Cheques Printed and release
- Monitor and control all cheques routed for signature
- Reconcile cancel or void and stale cheques
- Release the cheque on company’s collection timing
- Must be able to work in all areas of accounts payable and respond to changes as dictated by the hotel
- Answer creditors queries relating to invoices/payments promptly and professionally
- Provide all the necessary back-up to Financial Accounting
- File and arrange invoices accordingly and maintenance of under craft for documents storage
- To ensure Group invoices are in line with contract i.e. Room charges are as per contracted rate / all supporting document are attached
- Finally to ensure and maintain a minimum aged balance in the debtor’s ledger
- Paid invoice are stored in boxes marked accordingly and kept in archives for audit requirements
- Issuing-receiving mobile phones and SIM cards, registering, checking troubleshoot with it, requesting maintenance if necessary
Sales Manager
Savanna Corporation Cars & Tuning centre
Baku, Azerbaijan
09.2008 - 05.2010
- Analyse the market on demand, on prices
- Consulting the customers on point of details of Luxury cars, BRP roadsters, BRP quadrocycles
- Consulting the customers about tuning by itself and companies we cooperate with
- Contact with other participant on the same market for checking competitiveness of our company
- Searching the way of business surviving alternatives during economic crisis
Education
Advanced Hospitality Revenue Management - Pricing and Demand Strategies Certificate
Cornell University
08.2017
Master’s - Engineering economy and Management
Azerbaijan State Economic University
01.2011
Bachelor - Management
Azerbaijan State Economic University
01.2009
Skills
- Sun Systems Accounting program
- Rainmaker, revenue management-focused business intelligence
- Organizational skills
- Managerial skills
- Leadership
- Customer service
- Communication skills
- Sales forecasting
- Problem solving
- Microsoft office
- Market analysis
- Competitive analysis
- Data analysis
References
Available upon request
Training
- Computer training courses, International institute of Invention & Business
- Gender school, Western University, 2008
- Political Culture and conflictology, SIMURG, 2008
- Complaint Handling & Decision Making, Jumeirah Bilgah Beach Hotel, 2012
- Telemarketing Technique Training, Jumeirah Bilgah Beach Hotel, 2015
- Green Globe training, Jumeirah Bilgah Beach Hotel, 2015
Languages
- English
- Russian
- Azerbaijani
- Italian
Personal Information
Date of Birth: 02/10/88
Certification
- Real Estate License
- Driving License
Timeline
Revenue Assistant Manager
Atlantis The Palm
11.2016 - 02.2024
Sales Executive
Jumeirah Bilgah Beach Hotel
01.2015 - 11.2016
Finance Executive (fixed asset, accounts payable)
Jumeirah Bilgah Beach Hotel
06.2013 - 01.2015
Finance Assistant
Jumeirah Bilgah Beach Hotel
04.2010 - 06.2013
Sales Manager
Savanna Corporation Cars & Tuning centre
09.2008 - 05.2010
Advanced Hospitality Revenue Management - Pricing and Demand Strategies Certificate
Cornell University
Master’s - Engineering economy and Management
Azerbaijan State Economic University
Bachelor - Management
Azerbaijan State Economic University
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