Summary
Overview
Work History
Education
Skills
Training
Languages
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Certification
Languages
Timeline
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Iraida Hamzatova

Iraida Hamzatova

Miami Beach

Summary

Strategic hospitality professional specializing in destination sales, finance, and revenue management. Demonstrated success in increasing group bookings and enhancing sales performance through data-driven strategies. Expertise in identifying high-value opportunities, negotiating contracts, and fostering strong client relationships across various segments. Recognized for consistently exceeding revenue targets and maximizing market share while collaborating effectively with operations and marketing teams.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Coldwell Banker Realty
Miami Beach
02.2025 - Current
  • Demonstrated residential properties, highlighting features and benefits to potential buyers.
  • Facilitated closing processes among lenders, mortgage companies, buyers, and sellers.
  • Collaborated with mortgage lenders to facilitate financing options for buyers.
  • Prepared market analysis to determine property values and pricing strategies.
  • Resolved client issues swiftly, resulting in improved customer satisfaction ratings.

Revenue Assistant Manager

Atlantis The Palm
Dubai
12.2015 - 01.2017
  • Analyzed booking patterns and market trends to recommend effective strategies.
  • Monitored competitor performance to identify market positioning opportunities.
  • Initiated promotions during peak periods to boost business activity.
  • Forecasted revenue performance based on historical data and market insights.
  • Manipulated availability and rates while ensuring consistency across all channels.
  • Assisted in budget preparation and month-end reporting processes.
  • Developed new reporting templates in collaboration with global offices.
  • Maximized hotel revenue by implementing strategic pricing for eStandby upgrade program.

Sales Executive

Jumeirah Bilgah Beach Hotel
Baku
11.2013 - 11.2015
  • Increased average daily rate by 20% through strategic pricing initiatives.
  • Elevated RGI ranking from fourth to second position through targeted sales efforts.
  • Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
  • Assisted in developing pricing strategies based on market analysis and competitor insights.
  • Trained junior sales staff on techniques for improving customer service experience.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Attended industry events to build relationships with key contacts in the field.
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly.
  • Generated reports to summarize sales performance metrics and present findings to management team.
  • Created brochures and newsletters to promote products or services.
  • Provided detailed and accurate sales forecasts to senior management.
  • Presented product demonstrations at trade shows, conferences, and other events.
  • Boosted revenue by analyzing untapped markets for hotel services.
  • Developed strong client relationships to enhance customer satisfaction.
  • Conducted market research to identify new sales opportunities and trends.
  • Resolved customer complaints promptly while maintaining high service standards.
  • Trained new sales staff on engagement procedures and best practices.
  • Managed occupancy growth during low season by 15-20% on average.

Finance Executive (fixed asset, accounts payable)

Jumeirah Bilgah Beach Hotel
Baku
12.2011 - 12.2013
  • Reviewed and processed capital expenditure authorization forms, ensuring alignment with budget and Fixed Assets Finance Directives.
  • Prepared and processed disposal forms for asset replacements, determining replacement values.
  • Conducted JBBH balance sheet reconciliations to maintain financial accuracy.
  • Received invoices for asset purchases, assigning depreciation lifespan, asset category, and starting dates per Finance Directives.
  • Verified all new capital purchases to ensure compliance with financial standards.
  • Maintained payment worksheet for major projects, tracking completion dates for accurate capitalization.
  • Assisted Director of Finance in resolving asset-related issues and supervising Accounts Payable section.
  • Initiated bank transfer payments for local and overseas suppliers, ensuring timely processing.
  • Processed vendor invoices and ensured timely payment approvals.
  • Managed supplier relationships and resolved payment discrepancies effectively.
  • Maintained accurate records of accounts payable transactions in financial systems.

Shift Manager

Fast Track Services-GHC subsidiary
Baku
05.2010 - 12.2011
  • Coordinated activities of 5-6 agents to ensure operational efficiency.
  • Oversaw lounge duties for three staff members to maintain service standards.
  • Managed timely coordination of five loaders for arrivals and departures.
  • Reviewed requests to address operational needs promptly.
  • Analyzed passenger satisfaction reports to identify service improvement areas.
  • Checked daily cashier reports for accuracy and compliance.
  • Compiled daily service reports to summarize operational performance.
  • Represented company at trade fairs and exhibitions, enhancing brand visibility.

Sales Manager

Savanna Corporation Cars & Tuning centre
Baku
09.2008 - 05.2010
  • Analyse the market on demand, on prices
  • Consulting the customers on point of details of Luxury cars, BRP roadsters, BRP quadrocycles
  • Consulting the customers about tuning by itself and companies we cooperate with
  • Contact with other participant on the same market for checking competitiveness of our company
  • Searching the way of business surviving alternatives during economic crisis

Education

Advanced Hospitality Revenue Management - Pricing and Demand Strategies Certificate

Cornell University
08.2017

Master’s - Engineering economy and Management

Azerbaijan State Economic University
01.2011

Bachelor - Management

Azerbaijan State Economic University
01.2009

Skills

  • Sun Systems Accounting program
  • Opera PMS
  • DELPHI
  • Rate Gain
  • NOR1
  • Micros RMC
  • Revenue management analytics
  • Organizational skills
  • Leadership and management
  • Customer service excellence
  • Communication proficiency
  • Sales forecasting techniques
  • Problem-solving strategies
  • Microsoft Office Suite
  • Market and competitive analysis
  • Data analysis expertise

Training

  • Computer training courses, International institute of Invention & Business
  • Gender school, Western University, 2008
  • Political Culture and conflictology, SIMURG, 2008
  • Complaint Handling & Decision Making, Jumeirah Bilgah Beach Hotel, 2012
  • Telemarketing Technique Training, Jumeirah Bilgah Beach Hotel, 2015
  • Green Globe training, Jumeirah Bilgah Beach Hotel, 2015

Languages

  • English
  • Russian
  • Azerbaijani
  • Italian

<Enter your own>

Date of Birth: 02/10/88

Certification

  • Real Estate License
  • Driving License

Languages

English
Advanced (C1)
C1
Russian
Proficient (C2)
C2
Italian
Professional
A1
Azerbaijani
Professional
A1

Timeline

Real Estate Agent

Coldwell Banker Realty
02.2025 - Current

Revenue Assistant Manager

Atlantis The Palm
12.2015 - 01.2017

Sales Executive

Jumeirah Bilgah Beach Hotel
11.2013 - 11.2015

Finance Executive (fixed asset, accounts payable)

Jumeirah Bilgah Beach Hotel
12.2011 - 12.2013

Shift Manager

Fast Track Services-GHC subsidiary
05.2010 - 12.2011

Sales Manager

Savanna Corporation Cars & Tuning centre
09.2008 - 05.2010

Advanced Hospitality Revenue Management - Pricing and Demand Strategies Certificate

Cornell University

Master’s - Engineering economy and Management

Azerbaijan State Economic University

Bachelor - Management

Azerbaijan State Economic University

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