Iraima Arriaga

• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Processed credit card transactions quickly and securely.
• Upsold additional items based on customer interests and needs.
• Greeted customers and provided exceptional customer service.
• Developed promotional strategies to increase sales volume.
• Conducted inventories on a regular basis to track stock levels.
• Tracked sales performance metrics to identify trends in market place.
• Handled customer complaints in a professional manner.
• Provided accurate information about products, prices and services.
• Assisted customers with product selection, sizing and styling.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Built and maintained relationships with peers and upper management to drive team success.
• Engaged customers in friendly, professional dialogue to determine needs.
• Developed trusting relationships with customers by making personal connections.
• Helped customers find specific products, answered questions, and offered product advice.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Used technology resources to assist customers in locating and selecting items.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

• I have excellent skills in customer service and excellent vision for photographs, in the same way I manage equipment and have leadership in the studio
• Set up lighting equipment and adjust camera settings to capture desired images.
• Develop film, print photos, and make digital copies of existing photos.
• Create portfolios for clients to showcase work.
• Maintain photography equipment including cameras, lenses, lighting gear, tripods.
• Compose creative shots from different angles that are visually appealing.
• Photographed special events, parties and portraits.
• Maintained various studio equipment.
• Worked with design team to align photography with project specifications.
• Took pictures of individuals, families and small groups in studio or on location.
• I have too many reviews on google for my excellent customer service (Cady Studios - The woodlands)

Customer service:

• I Helped customers learn about the services we offer in the company
• I talk to customers and explain the processes of our services
• I calculate prices and give estimates of our services
• I answer calls and emails from our customers
• I am kind and friendly with clients to make them feel comfortable choosing this company.

Finance and accounting:

• I collect payments and record them in our system
• I create invoices to be able to send them to customers
• I make direct deposits to the bank to the company account
• And I am very responsible with the accounting of the company
• I do the payroll of the employees

Organization and control of materials:

• I have control of ordering materials and taking inventory
• I help the production team to organize each week and help manage schedules
• Created the organization of the calendar for the role of each of the employeesDeveloped key customer relationships to increase sales.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Contacted new and existing customers to outline benefits of products.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Operated register, handled cash and processed credit card transactions.
• Greeted and assisted customers to foster positive experiences.
• Identified customer needs by asking questions and advising on best solutions.
• Listened to customer needs to identify and recommend best products and services.

• Preparation of coffee as a barista
• Customer Service
• Communicated with clients for outstanding customer service and to increase repeat business.
• Developed preventive maintenance procedures and schedules.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
• Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
• Refurbish equipment. Received equipment from customers and replace any and all defective components and restore to near factory build, with manufacturer supplied parts.
• In field repairs. Dispatched to customers location to diagnose and repair equipment. Completed tasks swiftly with attention to detail. Explained to customer scope of work completed and any preventative measure, if needed, to keep issues from recurring.
• Field service paperwork. Filled out service tickets electronically with details of all work completed, as well as invoicing customers on the spot for any bills due.Communicated with office about any follow ups needed and reported other customer needs to other departments.
• Parts ordering. Helped with maintaining parts inventory for department. Checked shelves for parts needed and filled orders when parts par was at or near call limits.
• New Customer installations. Installed coffee equipment with water filtration and ensured equipment was properly calibrated and brewed within company standards. Equipment included coffee brewers, coffee grinders, hot water towers, espresso machines and espresso grinders.
• Trained Staff, management and owners on proper cleaning and usage of equipment.

• Ability to work in the kitchen, grill and server, prep cook and Ability to work under pressure
• Serve customers, be friendly and give excellent service
• ability to cook on time and good quality in serving dishes
• Mexican food experience
• Work clean and orderly