Iraima Contreras
Schererville,IN
Overview
15
15
years of professional experience
Work History
HR GENERALIST/SAFETY COORDINATOR
APPLIED ACOUSTIC INTERNACIONAL
Chicago Heights, IL
10.2020 - 09.2025
- Led full-cycle hiring across corporate, healthcare and industrial roles.
- Conducted behavioral interviews, developed job description and improved candidate quality.
- Managed deductions, time tracking, adjustments, and journal entries.
- Trained managers on HRIS use and created documentation for consistency.
- Managed open enrollment, new hire benefits onboarding and life events.
- Administered health, dental vision, 401(K), Adn FSA plans.
- Conducted complex investigations (harassment, discrimination, safety).
- Guided managers through conflict resolution and documentation.
- Administered FMLA, ADA and personal leaves.
- Coordinated return to work and reasonable accommodation processes.
- Ensure full compliance and timely documentation.
- Reinforced values like trust, transparency and accountability.
- Aligned HR practices with business goals and team structures.
- Directed all injury case management and workers com processes.
- Launched safety training programs and compliance reporting.
- Reduced injury rates and insurance costs while improving safety culture.
General Manager
EL Salto Express
Schererville, IN
11.2018 - 06.2020
- Enhanced operational performance by developing effective business development strategies, systems and procedures.
- Streamlined operational efficiencies by coordinating staff development and succession planning.
- Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Encouraged, trained and disciplined employees to maximize performance.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Diminished financial discrepancies, monitored quotes, production and material planning and bank reconciliations.
- Collaborated with communications team to create marketing communication plan to advance business branding and sales.
- Decreased costs by negotiating with vendors and suppliers for better prices.
- Motivated and led team members to work together to achieve targets.
- Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
Process Auditor
Soluciones Empresariales
Valencia
11.2010 - 07.2017
- Effectively controlled the release of proprietary and confidential information for general client lists.
- Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume sky-rocketed.
- Monitored multiple databases to keep track of all company inventory.
- Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
- Provided in-depth coaching and training to new departmental employees, offering insight and suggestions which prepared each for job requirements.
- Followed strict guidelines for safety to ensure the overall health and well-being of each employee.
- Managed operational issues by implementing troubleshooting techniques and stopped operations whenever conditions appeared unsafe.
- Documented all procedures regarding processes and updated this information as changes were implemented.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Noted changes during testing in project documentation.
- Evaluated internal control systems, established practices and standard operating procedures.
Timeline
HR GENERALIST/SAFETY COORDINATOR
APPLIED ACOUSTIC INTERNACIONAL
10.2020 - 09.2025
General Manager
EL Salto Express
11.2018 - 06.2020
Process Auditor
Soluciones Empresariales
11.2010 - 07.2017