Experienced transportation professional and skilled trainer with expertise in overseeing classes, updating materials and collaborating with drivers to deliver exceptional training. Proven communication, organizational and planning abilities combined with a resourceful nature and remarkable work ethic.
Overview
30
30
years of professional experience
1
1
Certification
Work History
School Bus Driver Trainer
Lansing Central School District
Lansing
09.2016 - Current
Conducted evaluations of each driver's performance to ensure adherence to all applicable laws and regulations.
Developed a comprehensive orientation program for new drivers designed to acquaint them with company policies and procedures.
Tracked completion rates of all required trainings among drivers in order to maintain compliance standards.
Communicated regularly with supervisors regarding progress of training sessions.
Ensured compliance with federal and state regulations governing the operation of school buses.
Instructed drivers on safe practices such as defensive driving techniques, speed control, lane changing procedures and accident avoidance maneuvers.
Provided feedback and guidance on areas needing improvement related to job performance or safety issues.
Maintained accurate records of attendance, tests administered and results achieved by trainees.
Organized and submitted company forms and regulatory documents.
Updated and managed training classes and materials.
Prepared course objectives to follow school's curriculum standards established by school and state.
Professional Tractor Trailer Driver/Commercial Driver Trainer
Roam Trucking
Farmingdale
06.2010 - 08.2014
Ensured timely delivery of goods according to established schedules and customer requirements.
Provided customer service while making deliveries, including collecting payments and providing assistance with loading and unloading cargo.
Secured loads in accordance with DOT regulations and company policies.
Maintained communication with dispatchers via two-way radio or cellular phone for updates on route changes or other information.
Maintained accurate daily log books to ensure compliance with federal and state regulations.
Performed pre-trip inspections of tractor trailer and reported any maintenance issues or defects to supervisor.
Verified load accuracy against shipping documents prior to departing from the warehouse or yard.
Participated in training sessions related to safety procedures and defensive driving techniques.
Developed and implemented training programs for commercial drivers, including classroom instruction and on-the-road demonstrations.
Monitored driver performance after completion of the training program to ensure compliance with company policies.
Oversaw many training miles alongside all new drivers.
Branch Manager
SalesMaster Associates
Deer Park
04.2001 - 05.2010
Updated customer database regularly with contact information of new prospects.
Coordinated delivery of flooring materials with suppliers and installers.
Followed up with existing customers via phone calls or emails about upcoming promotions or discounts.
Developed sales strategies to increase store revenues and profitability.
Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
Prepared quotes for customers based on measurements taken from job sites or blueprints provided by contractors.
Performed administrative tasks such as filing documents related to sales transactions.
Attended trade shows to promote company's products and services.
Trained new staff members on company policies regarding sales processes and procedures.
Developed relationships with architects, designers and builders in order to generate leads for potential projects.
Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
Maintained records of customer orders including payment terms, product details, delivery dates.
Tracked sales targets and performance metrics, implementing strategies to achieve and exceed goals.
Coordinated with suppliers to maintain inventory levels and order new stock as needed.
Managed and updated product displays to showcase the latest flooring trends and technologies.
Maintained a clean and organized showroom, ensuring a pleasant shopping environment.
Delivered personalized customer service, resolving inquiries and complaints efficiently.
Trained new employees on product knowledge, sales techniques, and customer service standards.
Maintained records related to sales for store management.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Watched for and recognized security risks and thefts to prevent or handle situations.
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Monitored staff performance and addressed issues.
Assigned work and monitored performance of project personnel.
CDL Route Driver
Century Carriers/Canon U.S.A
West Hempstead
08.1995 - 04.2001
Managed time effectively by staying on schedule throughout the day's route.
Verified accuracy of all delivery documents.
Performed pre-trip inspections on vehicles according to DOT regulations.
Communicated regularly with dispatch personnel regarding delivery updates or changes in schedule and route plans.
Verified load against shipping documents to ensure accuracy.
Operated heavy-duty trucks and trailers to complete long-distance deliveries of products.
Contacted customers prior to delivery to coordinate delivery times.
Filed vehicle logs, cargo records or billing statements according to company regulations.
Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Recommended changes or improvements in existing training processes as needed.
Explained goals and expectations required of trainees.
Suggested and offered specific training programs to help workers maintain or improve job skills.
Participated in training sessions related to safety procedures and defensive driving techniques.
Obtained signatures needed to complete and process paperwork.
Updated logs with timely and accurate information meet internal requirements and DOT record keeping demands.
Managed daily operations of the fleet department including staffing, scheduling and performance management.
Reviewed driver logs for accuracy and compliance with regulations.
Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
Provided guidance on proper use of equipment; ensured that employees were trained in safe operating procedures.
Supervised employees to promote optimal productivity in job tasks and duties.
Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
Collaborated with human resources to manage driver recruitment, training, and performance evaluations.
Conducted classroom and behind-the-wheel training for driver candidates.
Monitored driver activities in the field to ensure adherence to safety regulations.
Provided instruction and guidance to new drivers on safe driving techniques, vehicle operation, customer service, and delivery procedures.
Driver/Utility Person
New York University Medical center
New York
05.1995 - 08.1998
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Checked loads to ensure that cargo was secure and distributed evenly.
Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Adhered to company policies and procedures related to safety and security standards.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Verified the contents of inventory loads against shipping papers.
Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Maintained accurate logs of vehicle inspections and repair status.
Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
Assisted with loading and unloading freight when necessary.
Managed time efficiently when making multiple stops along designated routes.
Secured merchandise, avoiding damage during transportation.
Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Documented daily mileage, gas, and other data.
Coordinated with warehouse staff for efficient cargo loading and unloading.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Monitored inventory levels and initiated orders when necessary.
Provided technical guidance on material handling techniques and equipment utilization.
Investigated discrepancies between physical inventories and system counts.
Assisted with cycle counting procedures according to established schedules.
Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Education
Some College (No Degree) - Lieberal Arts
New York University
New York, NY
Skills
Driver training and safety compliance
Performance evaluation
Record keeping and documentation
Instructional design and course development
Customer database management
Microsoft Word and Outlook
Routefinder
Driver training
Safety compliance
Regulatory compliance
Communication skills
Problem solving
DOT requirements
Traffic laws expertise
Training materials preparation
Affiliations
music and production software
Certification
Class A CDL w/Passenger and School bus endorsements
Certified 19A N.Y.S. Examiner
Certified School Bus Driving Instructor
Timeline
School Bus Driver Trainer
Lansing Central School District
09.2016 - Current
Professional Tractor Trailer Driver/Commercial Driver Trainer