Iramarys Del Rosario Lima
Taqueria El Vecino
ATLANTA,GA
1
Language
5
years of professional experience
Dependable and customer-focused food service professional with over five years of experience in fast-paced restaurant and hospitality environments. Skilled in customer service, food preparation, order management, teamwork, and maintaining high standards of cleanliness and efficiency. Experienced in both front-of-house and back-of-house operations, with previous leadership experience as a manager.
Work History
Waitress
11 Months- Provide friendly and attentive service to guests in a fast-paced restaurant environment.
- Monitored tables and responded promptly to guest needs, enhancing overall dining experience.
- Greeted and seated guests.
- Took and entered orders accurately into Toast POS, cutting kitchen ticket errors.
- Prepared and presented dessert and drink recommendations, increasing average check value through add-ons.
- Trained new servers on table sections, closing checks, and upselling techniques to improve shift coverage.
- Prepared and presented dessert and drink recommendations, boosting average check value through successful add-ons.
- Trained new servers on table sections and upselling techniques, improving service efficiency during busy shifts.
- Maintain clean and organized dining areas while following restaurant sanitation and safety standards.
- Greeted guests at entrance and guided them to their tables.
Starbucks Barista
1 Year 11 Months- Resolved customer complaints about orders and service, enhancing customer satisfaction and encouraging repeat visits.
- Maintained high standards of quality and consistency while accurately following beverage recipes and customer requests.
- Upheld high standards of quality and consistency by accurately following beverage recipes and catering to customer requests.
- Delivered friendly and efficient customer service by greeting guests, answering questions, and promptly addressing concerns.
- Resolved customer complaints about orders and service, restoring satisfaction and repeat visits.
- Maintained a clean, organized, and sanitary work area in accordance with food safety standards.
- Assisted with restocking supplies and supporting overall Starbucks operations.
Manager
1 Year 9 Months- Promoted to manager within three months and directed daily restaurant operations during peak shifts
- Coached team members to enhance shift productivity through targeted on-the-job training
- Implemented process changes to reduce order delays and streamline service flow
- Coached team members and improved shift productivity through targeted on-the-job training
- Adapted staffing and priorities during busy periods to maintain team efficiency
- Enforced company policies and food-safety protocols to maintain cleanliness and compliance
- Rebuilt inventory par levels using weekly sales patterns, reducing stockouts and expired food waste.
Crew Member
8 Months- Delivered fast, friendly counter and drive-thru service to maintain steady order flow
- Coordinated with team members to reduce wait times and manage peak service periods
- Maintained clean and organized kitchen and dining areas to ensure safe operations
- Coordinated with team members to manage peak service periods and ensure timely order delivery
- Restocked supplies and completed shift cleaning tasks to ensure operational readiness
- Handled cash and card transactions using POS system, reconciling drawer accurately at end of shift.
Education
High School Diploma
Skills
Food & Beverage Service
Table Service
Beverage service
Cash Handling
Food Safety & Sanitation
Food Preparation
Customer Service
Fast-Paced Work Environments
Multitasking
Time Management
Problem Solving
Fast-paced environments
Leadership & Team Support
Languages
Spanish
Professional Working
Timeline
Waitress
Taqueria El Vecino
09.2025 - CurrentRead More
Starbucks Barista
Target
02.2023 - 01.2025Read More
Manager
Sonic Drive-In
04.2022 - 01.2024Read More
Crew Member
McDonald's
06.2021 - 02.2022Read More
Dacula High School
High School Diploma
Read More