IRAMECCA RUTH
Tallahassee,FL
Overview
20
20
years of professional experience
1
1
Certification
Work History
Talent Advisor
Tallahassee Memorial Healthcare, Inc
07.2023 - Current
- Partner with hiring managers to identify staffing needs and create/edit job descriptions
- Develop innovative sourcing strategies to attract diverse candidates
- Source, screen, and present qualified candidates to hiring manage¡
- Conduct interviews
- Assess candidate qualifications, and provide recommendations
- Manage the recruitment process from initial contact to offer negotiation and on-boarding
- Utilize various HRIS and platforms including ICIMS and Lawson to enhance candidate sourcing
- Build and maintain strong relationships with candidates, ensuring a positive candidate experience
- Conduct salary calculations and compensation analysis for new hires and existing employees to ensure competitive and equitable pay structures
Housing Program Specialist
City Of Tallahassee
12.2022 - 06.2023
- Processed Home Repair and Rehabilitation applications utilizing HUD and Housing Federal Regulations to determine eligibility
- Collaborating with government agencies, community organizations, and property owners
- Ensuring clients understand their rights and responsibilities by explaining contracts and property lien agreements
- Investigating and resolving client and housing repair issues
- Providing clients with information and referring them to additional support programs or services
- Streamlined the application process for better accessibility to housing programs for eligible individuals.
- Preparing and maintaining daily logs, records, activity documentation, and reports
- Understanding and adhering to Federal and State rules regulations.
Assistant Branch Manager
Ameris Bank
06.2021 - 08.2022
- Coach and develop Tellers and Personal Bankers in achieving branch objectives
- Administer all staffing initiatives and employee relations
- Including resolving conflicts, administrating employee one on one's and staff meetings
- Utilized CIP, KYC and OFAC software to mitigate risk
- Responsible for recruiting, training, and developing new hires while providing adequate coaching
- Demonstrates effective sales strategies to attract, expand, and retain customer relationships and guides team to achieve sales objectives through action planning
- Ensures compliance with banking practices including AML/BSA with adherence to all applicable laws and regulations
- Conducts monthly branch reviews and implements strategic planning initiatives to increase overall productivity
- Performed administrative duties ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved.
- Supervised team of 7 branch employees and made recommendations regarding performance evaluations.
Personal Banker
Wells Fargo
01.2017 - 06.2021
- Created innovative financial solutions to meet customer needs and provide a competitive edge
- Minimize risk by identifying and investigating variances to financial plans and forecasts
- Maximize revenue by strategizing improved sales techniques and branch productivity
- Educate public on financial offerings by representing Wells Fargo at career fairs and workshops
- Successfully processed high volumes of small business loan documents during pandemic
- Awarded Quarterly Recognition Certificate in Q2 and Q4 of 2019 for achieving optimal results in categories of: customer feedback, net promoter score, and referrals.
Operations Specialist
Verizon Wireless
09.2013 - 11.2016
- Managed and maintained budgets, operational activity and department metrics
- Identified gaps and recommended improvements, resulting in enhanced operational processes
- Slashed costs by implementing improved merchandising, receiving and maintenance procedures
- Increased efficiencies by creating new processes for inventory control and financial reporting
- Worked closely with General Manager to optimize store performance.
Assistant Manager
Verizon Wireless
09.2007 - 09.2013
- Managed 15 direct reports, coaching and motivating employees to achieve ambitious goals
- Implemented data-driven plans for increasing market growth
- Aided in employee recruitment by participating in interviews and assessing talent
- Identified and implemented customer retention tools to promote customer loyalty
- Planned team-building exercises to improve employee retention, performance, and satisfaction.
Senior Sales Representative
Verizon Wireless
09.2003 - 09.2007
- Promoted customer retention and loyalty by nurturing lasting relationships with customers
- Consistently exceeded sales quotas by proactively identifying customer needs
- Created additional sales opportunities through creative marketing campaigns and community involvement
- Achieved Winner's Circle by exceeding sales quotas and ranking within Top 10% in region.
Education
Master of Science - Human Resources Management
Strayer University
09.2018
Bachelor of Arts - Business Administration
Flagler University
05.2007
Certification
- CNP - Certified Notary Public
- Proficient in Income Qualifications
Timeline
Talent Advisor
Tallahassee Memorial Healthcare, Inc
07.2023 - Current
Housing Program Specialist
City Of Tallahassee
12.2022 - 06.2023
Assistant Branch Manager
Ameris Bank
06.2021 - 08.2022
Personal Banker
Wells Fargo
01.2017 - 06.2021
Operations Specialist
Verizon Wireless
09.2013 - 11.2016
Assistant Manager
Verizon Wireless
09.2007 - 09.2013
Senior Sales Representative
Verizon Wireless
09.2003 - 09.2007
Master of Science - Human Resources Management
Strayer University
Bachelor of Arts - Business Administration
Flagler University
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