Irawati Dahrul
Porter Ranch,CA
Summary
Detail-oriented Administrative and Procurement professional with over 15 years of experience in customer service, procurement, and construction administration. Skilled in office management, vendor coordination, project documentation, compliance reporting, and customer relations. Strong organizational and communication skills with the ability to manage multiple priorities in fast-paced environments.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Labor Compliance Administration
Prime Axis General Builder, Inc
Tarzana, California
07.2025 - 05.2026
- Managed Union and OCIP compliance reporting for construction projects.
- Processed work permits through the City of Los Angeles Bureau of Engineering.
- Reviewed payroll records, employee sign-in sheets, and project documentation.
- Organized insurance documents for public works projects.
- Coordinated with superintendents and project teams on project activities.
- Prepared official correspondence, reports, contracts, and project documents.
- Assisted with supplier quotations and procurement documentation.
- Developed Statements of Qualifications (SOQs) and bid packages.
- Monitored project bids and pre-qualification requirements.
Project Procurement Lead
Advancednet Indonesia
Jakarta, Indonesia
01.2012 - 08.2023
- Led procurement strategies for technology and services at Advancednet Indonesia.
- Managed supplier relationships to ensure timely delivery of goods and services.
- Developed procurement plans aligned with project timelines and budget constraints.
- Coordinated customer orders and procurement activities with the sales team.
- Managed supplier relationships and purchasing processes.
- Conducted vendor sourcing and supplier evaluations.
- Performed cost analysis and price comparisons.
- Negotiated with vendors to obtain cost-effective solutions.
- Maintained procurement records and order tracking documentation.
- Monitored budgets and purchasing activities.
- Supported project requirements and delivery schedules.
Customer Relation Management
Bakrie Telecom
Jakarta, Indonesia
10.2005 - 08.2011
- Resolved escalated customer complaints in a timely manner while maintaining excellent relationships with customers.
- Developed and maintained relationships with customers, partners, vendors and other stakeholders.
- Collaborated with management staff on special projects related to improving customer experience.
- Provided customer service and resolved client concerns.
- Managed customer inquiries and account information.
- Built long-term relationships with customers.
- Maintained high levels of customer satisfaction.
- Assisted customers with service-related issues professionally.
Education
Bachelor in Information System -
STMIK Jakarta
Jakarta, Indonesia09-2005
Skills
- Compliance reporting
- Vendor negotiation
- Procurement planning
- Cost analysis
- Project documentation
- Supply chain management
- Administrative Support
- Customer Service
- Procurement & Purchasing
- Vendor Management
- Project Coordination
- Data Entry & Record Keeping
- Compliance Reporting
- Microsoft Office Suite
- Scheduling & Calendar Management
- Document Preparation
- Problem Solving
- Team Collaboration
Languages
English
Professional
Certification
Local Administrator
Timeline
Labor Compliance Administration
Prime Axis General Builder, Inc
07.2025 - 05.2026
Project Procurement Lead
Advancednet Indonesia
01.2012 - 08.2023
Customer Relation Management
Bakrie Telecom
10.2005 - 08.2011
Bachelor in Information System -
STMIK Jakarta