Ireilis Lurmys Delgado Casas
Las Vegas
Summary
Dedicated Housekeeping Room Attendant with a proven track record at Camaguey, excelling in guest relations and customer service. Expert in maintaining pristine environments through effective cleaning techniques, including sanitizing surfaces and replenishing amenities. Committed to enhancing guest satisfaction by ensuring rooms are impeccably clean and well-stocked.
Overview
14
14
years of professional experience
Work History
Limpieza
Wlamart
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Housekeeping Room Attendant
Camaguey
01.2011 - 01.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Fostered positive guest experience, ensuring all rooms met hotel's high standards for cleanliness and comfort.
Education
Candido Gonzalez
Camaguey Cuba01-2006
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
LIMPIEZA
- * Fuerte etica de trabajo * Servicio al cliente excepcional *Trabajo en equipo *Manipulacion segura de los productos de limpieza *Capacidad para realizar multiples tareas *Hablo espanol e ingles *Adaptable y flexible a los horarios
Timeline
Limpieza
Wlamart
04.2022 - Current
Housekeeping Room Attendant
Camaguey
01.2011 - 01.2022
Candido Gonzalez
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