Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ireland Alexander

Des Moines

Summary

Self-motivated, hardworking, and highly organized individual with a proven track record at excelling in building rapport and enhancing customer satisfaction. Skilled in inventory management and product demonstration, I leverage strong communication and teamwork to deliver tailored solutions, driving repeat business and fostering loyalty. Committed to achieving goals while maintaining a safe and organized environment.

Overview

3
3
years of professional experience

Work History

Counter Salesperson

DSG
02.2024 - Current
  • Engaged in friendly conversation with customer to better discover and deliver to their needs.
  • Assisted in maintaining a well-organized merchandise display for easy customer browsing.
  • Built strong lasting customers relationships within companies to get that loyalty and repeat business.
  • Communicated with other branches and vendors for ordering in product for customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Managed inventory levels, conducting regular stock checks and placing orders as needed.
  • Improved overall store presentation by collaborating with teammates on restocking shelves and maintaining an organized and attractive environment.
  • Participated in ongoing training programs to stay current on industry trends and enhance customer needs.

Counter Salesperson

Core & Main
07.2022 - 07.2023
  • Built strong rapport with customers through customer service skills.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Helped all walk-in customers throughout the whole sales process and pulling their items for orders.
  • Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
  • Consulted with customers to uncover issues and what to do to help solve them.
  • Enhanced team productivity by sharing product knowledge and expertise to colleagues.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
  • Practice safety mindset for not only fellow employees but most importantly customers in building.
  • Finalized sales by completing payments and required paperwork.

Education

Urbandale High School
Urbandale, IA
05.2022

Skills

  • Teamwork and collaboration
  • Quick learner
  • Goal driven
  • Microsoft teams
  • Upselling strategies
  • Building rapport
  • Eclipse Software
  • Product demonstration
  • Honest and dependable
  • Strong communication and interpersonal skills
  • Inventory and stocking

Timeline

Counter Salesperson

DSG
02.2024 - Current

Counter Salesperson

Core & Main
07.2022 - 07.2023

Urbandale High School
Ireland Alexander