Ireland Bradley
Horsham
Summary
Dynamic team member with a proven track record at Target, excelling in customer service and training. Recognized for leadership in onboarding new staff and enhancing team performance. Skilled in heavy equipment operation and complaint resolution, fostering a collaborative environment that drives success and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Target
04.2024 - Current
- Joined Target Warrington on April 14th, 2024 to begin new store training.
- Opened Doylestown Target location in June 2024.
- Led training sessions for apparel team, providing support and guidance.
- Target certification in heavy equipment acquired.
- Awarded certification in both CPR and first aid.
- Maintained cleanliness and safety in work areas.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
Education
Bachelors - Nursing
Gwynedd Mercy University
Gwynedd Valley, PASkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Following instructions
- Cash handling
- Cleaning
- Leadership qualities
- Workplace safety
- Computer skills
- Heavy lifting
- Product knowledge
- Training and mentoring
- Complaint resolution
- Team building
- Sales expertise
Certification
Heavy Equipment Certified
CPR & First Aid Certified
Timeline
Team Member
Target
04.2024 - Current
Bachelors - Nursing
Gwynedd Mercy University
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