Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ireland Coyle

Florence,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Medical Assistant

St Elizabeth
Florence , KY
08.2024 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Collected samples from patients for laboratory testing purposes.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Shift Leader

Potbelly's Sandwich Shop
Florence, KY
05.2023 - 07.2024
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.

Returns Processor

Wayfair
Florence, KY
03.2022 - 04.2023
  • Process Returns.
  • Working in a fast-paced environment.
  • Pulling packages.
  • Problem-solving skills.
  • Processed damaged goods and coordinated with vendors for replacements or repairs.
  • Inspected returned merchandise for damage prior to restocking shelves or disposing of it appropriately.

Crew Member

Jersey Mike's Subs
Florence, KY
09.2019 - 03.2022
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

Education

High School Diploma -

Penn Foster
Florence, KY
02-2019

Skills

  • EKG
  • Wound care
  • Administration of vaccines and medication
  • Team Supervision
  • Customer Service
  • Active Listening
  • Multitasking
  • Problem-Solving
  • Communication
  • Detail Oriented
  • Effective Communication
  • OSHA regulations
  • EPIC proficient
  • Patient care
  • Phlebotomy

Timeline

Medical Assistant

St Elizabeth
08.2024 - Current

Shift Leader

Potbelly's Sandwich Shop
05.2023 - 07.2024

Returns Processor

Wayfair
03.2022 - 04.2023

Crew Member

Jersey Mike's Subs
09.2019 - 03.2022

High School Diploma -

Penn Foster

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Ireland Coyle