Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ireland Forrer

LaCrosse

Summary

Motivated and adaptable professional with 4+ years of experience in hospitality, retail, and event operations, specializing in team leadership, customer service, and inventory management. Proven ability to oversee daily operations, train and develop staff, and deliver seamless guest experiences in high-volume environments. Skilled in problem solving, decision-making, and process improvements that drive efficiency, elevate service quality, and support organizational growth.

Overview

5
5
years of professional experience

Work History

Manager Intern

Hawks Landing Golf Club
05.2025 - 08.2025
  • Oversee daily operations, including staff scheduling, inventory management, and customer service
  • Train and lead teams while maintaining efficient workflows and a welcoming guest environment
  • Recommend process improvements to support growth and enhance overall performance

Bartender/Waitress

Fox Hallow Golf Course
09.2024 - 02.2025
  • Built rapport with guest, offered tastings and delivered drinks quickly and efficiently
  • Ensured all guests felt welcomed and were given responsive, professional and exceptional service always
  • Key holder for closings and management of money for the end of the day

Retail Store Associate/Wine Tasting Server

Wisconsin’s Best
12.2020 - 12.2024
  • Presented to and took care of large groups and parties for wine tasting. Educated customers on various wines and cheese pairings
  • Managed retail stores inventory for perishable and nonperishables, managing the shelf life for the food products

Bartender/Beverage Cart Attendant

Edelweiss and Chalet Country Club
06.2022 - 09.2024
  • Assist guest with food and beverage selections; making recommendations, promoting food and beverage products
  • Maintain beverage and snack inventory, ensuring service standards were up to par for cleanliness and organization

Education

Business Management -

University of Wisconsin-La Crosse
01.2026

Skills

  • Microsoft-Excel
  • Customer Service
  • Inventory Management
  • Team Development & Training
  • Strategic Planning
  • Leadership
  • Organization
  • Adaptability

Timeline

Manager Intern

Hawks Landing Golf Club
05.2025 - 08.2025

Bartender/Waitress

Fox Hallow Golf Course
09.2024 - 02.2025

Bartender/Beverage Cart Attendant

Edelweiss and Chalet Country Club
06.2022 - 09.2024

Retail Store Associate/Wine Tasting Server

Wisconsin’s Best
12.2020 - 12.2024

Business Management -

University of Wisconsin-La Crosse

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