Hi, I’m
Ireland Ivory
Fresno,CA
Overview
2
years of professional experience
Work History
Del TacoFresno, CA
Cashier
06.2023 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Lifted up to 125 pounds at once and used forklift to move heavier loads
Dollar TreeFresno, CA
Cashier
11.2022 - 01.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Approached every question or concern with calm and level-headed approach.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Organized items on shelves to help customers locate products easily and quickly.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Lifted up to 125 pounds at once and used forklift to move heavier loads
Big Fresno FairFresno, CA
Parking Lot Attendant
10.2022 - 10.2022
Job overview
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Escorted drivers to vehicles and helped load or carry large items.
- Directed patrons to designated parking spaces.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Monitored parking space availability to direct customers to open spots quickly.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Kept parking lot usage orderly by enforcing parking regulations.
- Evaluated parking lot and parking scheme to promote optimal utilization of area.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Answered questions and provided information about the fair.
Big 5 Sporting GoodsFresno, CA
Sales Floor Associate
02.2022 - 08.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Utilized customer feedback to improve services and apply best practices.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
- Consistently achieved sales goals by successfully upselling and cross-selling products.
- Recommended accessories and complementary purchases to boost revenue.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
Rally's Fast Food RestaurantFresno, CA
Cashier
03.2021 - 07.2021
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Tallied cash drawer at beginning and end of each work shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Lifted up to 125 pounds at once and used forklift to move heavier loads
Education
Cambridge High SchoolFresno, CA
High School Diploma
06.2023
University Overview
Skills
- Creative Arts
- Room Inventory
- Cash Handling
- POS System Operations
- Excellent Written and Verbal Communication
- Meeting Sales Goals
- Speech Clarity
- Complex Transactions
- Flexible Hours
- Goal-Driven
- Product Knowledge
- Operational Efficiency
- Register Operations
- Resolving Complaints
- Production Preparation
- Refunds and Exchanges
- Cleaning and Sanitizing
- Equipment Safety
- Organizational Skills
- Merchandising
- Assisting Customers
- Flexible Schedule
- Display Maintenance
- Store Operations
- Retail Sales
- Standard Operating Procedures
- Customer Needs
- Financial Reporting
- Bank Deposits
- Product Information
- Signage
- Policies And Procedures
- Handling Cash
- Financial Transactions
- Store Merchandising
- Retail Transactions Processing
- Payment Processing
- Teamwork
- Inventory Control
- Client Needs Assessment
- Sales Goals
- Pos Systems
- Sales
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Sell your cleverness and buy bewilderment.
Timeline
Cashier
Del Taco
06.2023 - Current
Cashier
Dollar Tree
11.2022 - 01.2023
Parking Lot Attendant
Big Fresno Fair
10.2022 - 10.2022
Sales Floor Associate
Big 5 Sporting Goods
02.2022 - 08.2022
Cashier
Rally's Fast Food Restaurant
03.2021 - 07.2021
Cambridge High School
High School Diploma