Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Ireland Ivory

Fresno,CA

Overview

2
years of professional experience

Work History

Del Taco

Cashier
06.2023 - Current

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Lifted up to 125 pounds at once and used forklift to move heavier loads

Dollar Tree

Cashier
11.2022 - 01.2023

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Approached every question or concern with calm and level-headed approach.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Lifted up to 125 pounds at once and used forklift to move heavier loads

Big Fresno Fair

Parking Lot Attendant
10.2022 - 10.2022

Job overview

  • Answered general questions about parking fees, facilities, and directions.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Directed patrons to designated parking spaces.
  • Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
  • Monitored parking space availability to direct customers to open spots quickly.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
  • Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
  • Kept parking lot usage orderly by enforcing parking regulations.
  • Evaluated parking lot and parking scheme to promote optimal utilization of area.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Answered questions and provided information about the fair.

Big 5 Sporting Goods

Sales Floor Associate
02.2022 - 08.2022

Job overview

    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
    • Greeted customers, helped locate merchandise, and suggested suitable options.
    • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
    • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
    • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
    • Utilized customer feedback to improve services and apply best practices.
    • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
    • Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
    • Consistently achieved sales goals by successfully upselling and cross-selling products.
    • Recommended accessories and complementary purchases to boost revenue.
    • Managed efficient cash register operations.
    • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
    • Created inviting environment for customers by maintaining store organization and cleanliness.
    • Maintained up-to-date knowledge of store sales, payment policies and security standards.
    • Built customer loyalty and retention by delivering excellent shopping experiences.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
    • Used in-store system to locate inventory and place special orders for customers.
    • Monitored customers for signs of security concerns and escalated issues to management.
    • Recommended complementary purchases to customers, increasing revenue.

Rally's Fast Food Restaurant

Cashier
03.2021 - 07.2021

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Tallied cash drawer at beginning and end of each work shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Lifted up to 125 pounds at once and used forklift to move heavier loads

Education

Cambridge High School
Fresno, CA

High School Diploma
06.2023

University Overview

Skills

  • Creative Arts
  • Room Inventory
  • Cash Handling
  • POS System Operations
  • Excellent Written and Verbal Communication
  • Meeting Sales Goals
  • Speech Clarity
  • Complex Transactions
  • Flexible Hours
  • Goal-Driven
  • Product Knowledge
  • Operational Efficiency
  • Register Operations
  • Resolving Complaints
  • Production Preparation
  • Refunds and Exchanges
  • Cleaning and Sanitizing
  • Equipment Safety
  • Organizational Skills
  • Merchandising
  • Assisting Customers
  • Flexible Schedule
  • Display Maintenance
  • Store Operations
  • Retail Sales
  • Standard Operating Procedures
  • Customer Needs
  • Financial Reporting
  • Bank Deposits
  • Product Information
  • Signage
  • Policies And Procedures
  • Handling Cash
  • Financial Transactions
  • Store Merchandising
  • Retail Transactions Processing
  • Payment Processing
  • Teamwork
  • Inventory Control
  • Client Needs Assessment
  • Sales Goals
  • Pos Systems
  • Sales
Availability
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Quote

Sell your cleverness and buy bewilderment.
Rumi

Timeline

Cashier
Del Taco
06.2023 - Current
Cashier
Dollar Tree
11.2022 - 01.2023
Parking Lot Attendant
Big Fresno Fair
10.2022 - 10.2022
Sales Floor Associate
Big 5 Sporting Goods
02.2022 - 08.2022
Cashier
Rally's Fast Food Restaurant
03.2021 - 07.2021
Cambridge High School
High School Diploma

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Ireland Ivory