Ireland Sutton
Winter Haven,FL
Summary
A passionate and empathetic professional with a natural aptitude for leadership, driven by a love for animals and a desire to educate. I am seeking to apply my skills to event planning with a focus on innovative design and strategic planning. Committed to continuous improvement, personal development, and empowering others.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Collaborated with team members to streamline order processing during busy periods, improving efficiency.
- Provided exceptional customer service, resolving complaints effectively to enhance satisfaction.
Girls Varsity Head Basketball Coach
Winter Haven Christian School
08.2022 - 03.2024
- Collaborated with assistant coach to design and implement practice drills focused on improving individual and team performance.
- Fostered teamwork and sportsmanship through structured practice sessions and team-building activities.
Front Desk Receptionist/ Office Manager
Chirorworks, LLC
01.2023 - 10.2023
- Coordinated appointment scheduling, optimizing daily workflow for practitioners and clients.
- Maintained accurate records of patient information and appointments using electronic health record systems.
- Trained new reception staff on procedures, enhancing team efficiency and service quality.
- Implemented inventory management practices for office supplies, reducing costs and improving accessibility.
Cashier/ Food Prep and Server
Pelicans Frozen Treats
03.2021 - 10.2022
- Was given responsibilities such as opening and closing the store, going to events to serve, cashier, and making snowballs.
- Trained new staff on operational procedures and customer interaction techniques.
Attractions Operator and Usher
Peppa Pig Theme Park
01.2022 - 03.2022
- Worked as a ride operator, making sure guests were able to safely ride attractions as well as maintaining multiple safety protocols.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
Education
Bachelor of Science - Hospitality and Event Management
Warner University
Lake Wales, FL10.2025
Highschool Diploma - undefined
Winter Haven Christian School
05.2021
Skills
- Excellent organization
- Teachable
- Disciplined
- Dependable
- Team leadership
- Friendly and outgoing
- Problem-solving
- Excellent communication skills
Extra Curricular Activities
Musician/ Occasionally performs gigs at local restaurants and bars.
Timeline
Barista
Starbucks
07.2024 - Current
Front Desk Receptionist/ Office Manager
Chirorworks, LLC
01.2023 - 10.2023
Girls Varsity Head Basketball Coach
Winter Haven Christian School
08.2022 - 03.2024
Attractions Operator and Usher
Peppa Pig Theme Park
01.2022 - 03.2022
Cashier/ Food Prep and Server
Pelicans Frozen Treats
03.2021 - 10.2022
Highschool Diploma - undefined
Winter Haven Christian School
Bachelor of Science - Hospitality and Event Management
Warner University