Ireland Tschumper
Hedgesville
Summary
I am motivated professionally with experience in customer service and operations. Many of my employers know me for reliability, problem-solving, and teamwork, contributing to improved service efficiency and customer satisfaction. I strive to be a proactive individual with a focus on enhancing customer experiences. I have the ability to collaborate with teams and address customer needs effectively, ensuring an efficient and welcoming work enviroment.
Overview
2
2
years of professional experience
Work History
Cart Attendant
The Woods Golf Course
06.2024 - Current
- Assisted golfers with their golf bags and transportation to help with efficient course operations.
- Maintained cleanliness and organization of cart area and golf range, enhancing customer experience.
- Collaborated with staff to streamline cart return procedures, improving turnaround time.
- Delivered excellent customer service by addressing inquiries and providing course information.
Front of House
Jason's Deli
10.2024 - 04.2025
- Coordinated with front of house staff to ensure timely delivery of all food, enhancing overall customer experience.
- Supported revenue growth by identifying upselling opportunities to customers.
- Coordinated with the rest of the restaurant to ensure smooth service during busy periods, enhancing customer dining experience.
- Allowed for customer satisfaction by providing efficient and friendly service at the front of house.
Delivery Driver
Sam's Pizza
03.2024 - 05.2024
- Ensured timely deliveries of food for every different route.
- Maintained vehicle cleanliness and operational readiness for daily use.
- Provided exceptional customer service to enhance overall satisfaction.
- Worked scheduled hours as required or needed.
Education
Bachelor of Science - Psychology And Criminology
West Virginia University
Morgantown, WV05.2029
High School Diploma -
Belvidere North High School
Belvidere, IL05.2025
Skills
- Positive attitude
- Teamwork and collaboration
- Heavy lifting
- Flexible schedule
- Strong work ethic
- Problem-solving
- Reliability and punctuality
- Customer service
- Quick learner
- Cleanliness and hygiene
- Professionalism and courtesy
- Maintaining orderliness
- Safety awareness
- Cash register operation
Timeline
Front of House
Jason's Deli
10.2024 - 04.2025
Cart Attendant
The Woods Golf Course
06.2024 - Current
Delivery Driver
Sam's Pizza
03.2024 - 05.2024
Bachelor of Science - Psychology And Criminology
West Virginia University
High School Diploma -
Belvidere North High School