Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ireland Wood

Louisville,KY

Summary

I am super interested in becoming a camp counselor for this program. I have lots of background with going to camp and being in kid-filled environments. I would love the opportunity to stay in Turkey for three months and work for this program. I am an outgoing and friendly person with excellent interpersonal communication strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Very experienced with taking care of children and helping them to be their best self.

Overview

3
3
years of professional experience

Work History

Server

First Watch
01.2024 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Barista/Barista Trainer

Starbucks
04.2021 - 07.2023
  • Monitored supply levels at the counter and maintained customer areas to meet typical demands.
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with a focus on speed, quality, and consistency.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new employees in groups and in one-on-one scenarios.

Hostess

Outback Steakhouse
01.2021 - 04.2021
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for workstations to last throughout assigned shift.
  • Monitored seating areas and checked restrooms regularly to keep them spotless.

Sales Associate

Kohls Dept Store
11.2020 - 01.2021
  • Engaged with customers to build rapport and loyalty.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Fielded customer complaints and facilitated negotiations, resolved issues, and reached mutual conclusions.
  • Consulted with businesses to supply accurate product and service information.

Education

University of Louisville
Louisville, KY
04.2026

High School Diploma -

Louisville Male High School
Louisville, KY
05.2022

Skills

  • Outgoing
  • Very warming and friendly
  • Quick learner
  • Adaptive and Creative
  • Resolving Complaints
  • Hospitality and Accommodation
  • Leadership

Additional Information

I’m super interested in working overseas and traveling. I have three siblings, all younger than me, and I have lots of kids in my family. I attended 4h Summer Camp for a couple of years in high school, and I’ve gone to Camp Piomingo. I really enjoy working with kids and I would love the opportunity to be a camp counselor.

Timeline

Server

First Watch
01.2024 - Current

Barista/Barista Trainer

Starbucks
04.2021 - 07.2023

Hostess

Outback Steakhouse
01.2021 - 04.2021

Sales Associate

Kohls Dept Store
11.2020 - 01.2021

University of Louisville

High School Diploma -

Louisville Male High School

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Ireland Wood