Irelyn Uminn
Forest,VA
Summary
Dedicated and motivated Computational Mathematics student with strong multitasking and time-management skills. Experienced in customer service and team training, with a proven ability to adapt quickly and learn new things. Eager to grow in problem-solving and learn to apply it in professional IT or business and finance-driven environments.
Overview
4
4
years of professional experience
Work History
FOH Team Member
Chick-fil-A
Lynchburg, Virginia
08.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining and service areas.
- Assisted with food preparation and assembly during peak hours.
- Collaborated with team members to ensure efficient order processing.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new employees on service protocols and company culture.
- Looked for ways to serve without direction, and regularly pitched in by cleaning, stocking and organizing.
Barista
Joe Bean's Express Espresso
Forest, Virginia
05.2022 - 06.2023
- Prepared high-quality espresso beverages following established recipes.
- Maintained cleanliness of workstations and equipment throughout shifts.
- Monitored inventory levels and restocked supplies as needed.
- Trained new baristas on beverage preparation and customer service standards.
Education
Bachelor Of Science (BS) - Computational Mathematics - Actuarial
Liberty University
Lynchburg, VA01-2028
High School Diploma -
New Covenant Schools
Lynchburg, VA05-2024
Skills
- Proficient in Microsoft Suite
- Customer service
- Employee training
- Time management
- Task prioritization
- Multitasking Abilities
- Ability to learn
- Ability to be coached
Timeline
FOH Team Member
Chick-fil-A
08.2023 - Current
Barista
Joe Bean's Express Espresso
05.2022 - 06.2023
Bachelor Of Science (BS) - Computational Mathematics - Actuarial
Liberty University
High School Diploma -
New Covenant Schools