Talented human with expert team leadership, planning and organizational skills built during successful and conscious career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional interpersonal connections and management abilities for a results-driven approach.
Overview
8
8
years of professional experience
Work History
Senior Sales Specialist
Recreational Equipment Inc. (REI)
01.2022 - 11.2023
Developed and maintained knowledge of current sales and promotions.
Trained, coached, and mentored new sales associates for maximum performance.
Handled cash register operations and customer transactions to process payments.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Monitored sales team performance and provided constructive feedback.
Kept detailed track of sales and customer information in company system.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Deescalated heightened customer interactions.
Painter/Laborer
Simington Painting Co.
03.2021 - 04.2022
Completed interior and exterior painting for variety of residential and commercial clients.
Removed wallpaper and sanded surfaces to prepare for paint application.
Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
Applied various types of paints and other finishes to interior and exterior surfaces.
Utilized brushes and rollers to create various textures.
Followed safety protocols and used protective equipment during painting projects to minimize risk.
Lvl. 5 Associate
In N Out
08.2018 - 03.2021
Served beverages, food, and desserts in such settings as take-out counters and restaurant windows.
Monitored and ordered supplies and food items and restocked as necessary to maintain inventory.
Prepared and delivered meals with special dietary needs.
Requested and recorded customer orders, and computed bills using cash registers or pen and paper.
Used proper safety precautions and sanitary measures.
Organized eating, service, and kitchen areas.
Communicated with customers regarding orders, comments, or complaints.
Adapted quickly to changing environments while following established protocols.
Resident Technician/ Stage Manager
Covina Center For The Performing Arts
12.2016 - 07.2018
Managed incoming requests from directors, producers, cast members and crew regarding technical needs or questions.
Conducted regular inspections of all theatre spaces in order to identify potential risks or hazards.
Ensured compliance with health and safety regulations related to theatre operations.
Collaborated with directors to design and implement special effects for live performances.
Provided technical support during rehearsals and performances in order to ensure smooth transitions between scenes.
Demonstrated strong problem solving skills when troubleshooting technical issues on the fly.
Programmed cue into lighting consoles in preparations for performances.
Coordinated studio and production schedules to adhere to project deadlines.
Stage managed various performances.
Stage Manager
School Of Arts And Enterprise
08.2015 - 06.2017
Paid internship with high school. Led to various externships with the school: Fox Theater Pomona, Covina Center for the Performing Arts
Utilized interpersonal skills to effectively communicate with cast members and crew about their roles and responsibilities.
Worked collaboratively with directors to ensure that all creative elements were properly implemented on stage.
Efficiently solved any issues that arose during production runs or rehearsals.
Conducted regular meetings with the cast and crew to provide updates on progress made towards completing the show.
Developed strong working relationships with colleagues, vendors and contractors to ensure successful productions.
Successfully managed and supervised technical crews in multiple venues.
Maintained detailed documentation of all events related to the show such as attendance records, incident reports.
Prioritized company safety by conducting risk assessments.
Performed management activities, such as budgeting, scheduling, planning and marketing.
Education
Hospitality
Chaffey College
Rancho Cucamonga, CA
High School Diploma -
School of Arts And Enterprise
Pomona, CA
06.2017
Skills
POS System Operation
Assignment Delegation
Relationship Building
Customer Service
Team Leadership
Retail Store Operations
Positive Customer Experience
Trend Monitoring
Graphic Arts
Hobbies
Floral Arrangement
Illustration
Conscious Living
Supporting Small, Local Business
Food/ Beverage Recipe Development
Timeline
Senior Sales Specialist
Recreational Equipment Inc. (REI)
01.2022 - 11.2023
Painter/Laborer
Simington Painting Co.
03.2021 - 04.2022
Lvl. 5 Associate
In N Out
08.2018 - 03.2021
Resident Technician/ Stage Manager
Covina Center For The Performing Arts
12.2016 - 07.2018
Stage Manager
School Of Arts And Enterprise
08.2015 - 06.2017
Hospitality
Chaffey College
High School Diploma -
School of Arts And Enterprise
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