Iren Creighton
Alta Loma,CA
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
16
16
years of professional experience
Work History
Operational Director
CVC Home
02.2020 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Worked in fast-paced environment with competing demands for time and attention.
- Established and maintained effective communication with staff and families to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Completed bi-weekly payroll for 25 employees.
Admin Clerk
Accurus Aerospace
01.2017 - 01.2020
- Input data and processed system change to generate accurate reports.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Processed incoming and outgoing mail and packages according to established procedures.
- Input data into spreadsheets and databases.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Account payables
Front Desk Supervisor
El Cortez Hotel
03.2008 - 01.2017
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Maintained transaction security by verifying payment cards against identification.
- Checked guests in out of hotel, made reservations, and processed payments.
- Kept accounts in balance and ran daily reports to verify totals.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
Associate Degree - Associate of Applied Science in Computer Science
USJR
Cebu City, Philippines06.1996
Skills
- Purchasing and Planning
- Operations Oversight
- Budget Control
- Cost Analysis and Savings
- Strong Work Ethic
- Event Planner
Timeline
Operational Director
CVC Home
02.2020 - Current
Admin Clerk
Accurus Aerospace
01.2017 - 01.2020
Front Desk Supervisor
El Cortez Hotel
03.2008 - 01.2017
Associate Degree - Associate of Applied Science in Computer Science
USJR
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