Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept in variety software applications.
Overview
32
32
years of professional experience
1
1
Certificate
Work History
Voluntary Radio Host
RADIO TANDEM
10.2012 - 07.2022
Hosted music, news and entertainment segments for well-rounded radio shows in Albanian and Italian language
Interviewed local and international celebrities to raise brand profile and build listener engagement
Attended promotional events to create station awareness and build listener reach
Read prepared scripts for radio and television shows
Intercultural Mediator
Cooperative Xenia; and SAVERA
04.2012 - 07.2022
Facilitated collaboration among team members from various cultural backgrounds, fostering a positive work environment.
Assisted law enforcement officers in building trust with minority communities through cultural sensitivity training sessions.
Applied cultural understanding to discern specific meanings beyond literal written words
Supported operations by translating key departmental documents and internal communications
Replicated flow, style, and overall meaning of original texts
Applied deep understanding of relevant laws and policies to reach agreements
Ensured accuracy in all written translations by diligently proofreading and editing texts before submission to clients.
Hotel Front Desk Receptionist
Hotel Regina A
04.2007 - 07.2022
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Handle check-ins and check-outs in a friendly efficient and courteous manner
Collected room deposits, fees, and payments.
Answering and transfer calls
Handle request for information mail and messages in an efficient and courteous manner
Answer guest inquiries about hotel service facilities and hours of operation
Coordinates room status updates with the housekeeping department by notifying
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system
Reports any unusual occurrences or requests to the manager
Knows all safety and emergency procedures
Provided excellent customer service to ensure a positive experience for all hotel patrons
Medical Laboratory Assistant
HCA Largo Medical Center
01.2023 - Current
Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
Food and Nutrition Hostess
BayCare Medical Group
11.2022 - Current
Coordinated food production activities in kitchen areas to ensure timely delivery of meals
Assisted with the preparation of cold foods such as salads and sandwiches for cafeteria service or catering events
Performed quality assurance checks on prepared foods to ensure compliance with standards
Organized pantries for efficient stocking and retrieval of items
Reviewed patient food allergies, calculated diet and restricted food choices from menu
Prepared meals by following recipes and determining group food quantities
Coordinated nutritional care with other healthcare team members and managed care actions related to diet management
Translator and Interpreter
EUROSTREET Translator Services
09.2018 - 08.2022
Interpreted and assisted children in Minors Court, and Antiracket process
Registered, Assertive Translated documents/Low
Interpreted spoken and written languages other than Albanian and vice versa.
Maintained high linguistic standards across all translations through rigorous proofreading and editing processes.
Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Completed precise translations of official documents with correct words and phrasing to meet legal standards.
Interpreted conversations between foreign language-speaking clients and others.
Foreign Language Learning Center Secretary
AZB-Cooperform
04.2017 - 04.2021
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
Assisted coworkers and staff members with special tasks on a daily basis
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
Developed worksheets, PowerPoint presentations and group activities from scratch
Prepared course materials such as modules, syllabi, grammatical,ohonetic homework
Collaborated with fellow teachers to streamline lesson plans, share creative activities and accelerate student learning
Sourced optimal curricula and developed lesson plans to fully cover target material for each course
Used Pegasus to monitor and record student progress
Certification exam tutor
Project Coordinator
EDUCATION TIME S.P.A.-IT Learning Center
06.2013 - 12.2014
Developed and implemented project plans and budgets to ensure successful execution
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Supported students with helpful study habits and exam strategies.
Provided homework assistance using specific curriculum and materials.
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Surgical Nurse
Public Hospital Of Fier
06.1993 - 09.1997
Maintained high infection control standards.
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
Sterilized instruments and equipment for specific procedures and arranged for surgeons.
Educated patients on expected side effects and discomfort levels post-surgery.
Provided wound care post-operatively to promote healing and reduce risk of infections.
Education
Associate of Arts - Surgical Technology
St. Petersburg College
Clearwater, FL
07.2027
Associate of Arts - NHA -Phlebotomy Technician Certificate
Southern Technical Institute
Pinellas Park, FL
08.2023
Bachelor of Arts - German Language And Literature
Foreign Language Faculty-Tirana University
07.2004
Associate of Arts - Nursing Science
Korca Nursing Institute
06.1993
Master of Arts - Bank And Finance Management
Tirana University And CIDA Albania
04.2003
Skills
Customer Service
Effective Multitasking
Patience and Empathy
Detail Oriented
Cleaning and sanitation
Safe Food Handling
Service prioritization
Food inspection
Accomplishments
Maintained compliance with OSHA, HIPAA, and CLIA standards.
Improved blood collection process by preparing supplies to match patient load.
Certification
National Healthcare Association Certification, 09/01/2023, 09/01/2025