Summary
Overview
Work History
Education
Skills
Timeline
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Irena Seledkov

Molalla,OR

Summary

Efficient Office Assistant with years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Overview

12
12
years of professional experience

Work History

Office Assistant

Magic Mikes Heating & Cooling
Clackamas, OR
01.2022 - 06.2022
  • Answered incoming calls. Dispatched techs/installers. Optimized routes for repairs, maintenance, pick up parts and inspection corrections. Worked with customers warranty companies. Ordered equipment for new installs and verified order was delivered correctly and on time. Scheduled inspections. Data entry. Filing. Maintained a clean work environment.

Receptionist

Tri County Temp Control
Clackamas, OR
05.2011 - 02.2013
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted the service department in scheduling technicians in maintenance/repair appointments.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Answered and directed incoming calls using multi-line telephone system.

Receptionist

Broadway Toyota
Portland, OR
11.2010 - 04.2011
  • Greeted high volume number of visitors and provided them with assistance.
  • Answered incoming calls on a multi line system (300 per day), took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted the title department with data entry of new vehicles and license plates.
  • Assisted the service department with data entry and filing.

Education

High School Diploma -

Silverton Union High School
Silverton, OR
01-1997

Skills

  • Relationship Building
  • Records And Files
  • Greeting Visitors
  • Customer Relations
  • Customer Engagement
  • Clinical And Administrative Support
  • Multi-Line Phone Systems
  • File Management
  • Appointment Setting

Timeline

Office Assistant

Magic Mikes Heating & Cooling
01.2022 - 06.2022

Receptionist

Tri County Temp Control
05.2011 - 02.2013

Receptionist

Broadway Toyota
11.2010 - 04.2011

High School Diploma -

Silverton Union High School

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Irena Seledkov