Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Timeline
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IRENA SHEFFIELD

WEDDING & SPECIAL EVENTS PROFESSIONAL
Oceanside,CA

Summary

Hardworking and driven Sales Manager bringing more than 10 years of Wedding and Special Events experience. Successful at improving sales procedures to streamline and strengthen process to increase revenue. Expertise in all elements of event planning, including vendor management, contract negotiations, and timeline development. Skilled at building client and community/vendor relationships. Committed to achieving goals and surpassing client and company expectations.

Overview

1
1
Language
2
2
Certifications
4
4
years of post-secondary education
11
11
years of professional experience

Work History

WEDDING SALES MANAGER

Lakehouse Hotel And Resort
San Marcos, CA
06.2019 - 07.2021
  • Increased yearly wedding related revenue from $500,000 to $1.2 (from 48 to 100 wedding events).
  • Exceeded quarterly sales goals by 10-25%.
  • Reorganized and optimized leads management by implementing Tripleseat CRM solution.
  • Respond, track, and close inbound and outbound leads.
  • Draft, plan, and execute all wedding event contracts.
  • Identified opportunities for growth within the San Diego County and collaborated with marketing team to reach sales goal.
  • Attended bridal industry events an developed strategic relationships with key suppliers and vendors to foster profitable business initiatives.

WEDDING & SPECIAL EVENTS COORDINATOR

Wiens Family Cellars
Temecula, CA
03.2016 - 10.2018
  • Planned and coordinated events on behalf of the venue to meet contractual obligations with a focus on guest experience and service standards.
  • Built and maintained close relationships with clients, vendors, and other venues.
  • Sales position with an emphasis on converting leads to site tours and to booked events.

SALES AND EVENT COORDINATOR

Garden Of The Gods Gourmet
Colorado Springs, CO
07.2015 - 03.2016
  • Coordinated and oversaw events from concept to completion.
  • Took event inquires and created event proposals and contracts using Caterease Software.
  • Communicated events details to staff, vendors, and appropriate parties to ensure that the event exceeds client's expectations.

WHOLESALE ACCOUNT MANAGER

Colorado Coffee Merchants
Colorado Springs, CO
01.2014 - 07.2015
  • Prepared sales contracts and submitted orders for processing, delivered product to customers, and followed up with customers to make sure they are satisfied with their purchases.
  • Increased profits by generating and maintaining client relationships and effectively selling product.

PROJECT MANAGER

Clik Focus, Inc
Colorado Springs, CO
06.2011 - 12.2013
  • Defined project tasks and resource requirements, and developed full scale projects.
  • Managed project budget, timeline, and resource allocation.
  • Constantly monitored and reported progress of the project to all stakeholders.

WEDDING & EVENTS COORDINATOR

Glen Eyrie Conference Center
Colorado Springs, CO
04.2010 - 10.2011
  • Conducted site client tours and meetings, prepared proposals, contracts, invoices and BEOs.
  • Developed schedules, oversaw setup and breakdown, designed floorplans, and communicated BEO information to the Operations Team weekly.

Education

Certified Professional in Catering & Events -CPCE - Catering & Events

National Association of Catering And Events (NACE)
SAN DIEGO
04.2020 - Current

Post-Crisis Hospitality Management Certificate - Hospitality

University of South Florida
Tampa, FL
11.2020 - 12.2021

Wedding and Event Planner Certificate | Lovegevity’s - undefined

Wedding Planning Institute, Pikes Peak Community College

Business

Pikes Peak Community College
Colorado Springs, CO
08.2010 - 05.2011

Interior Design

Colorado State University
Fort Collins, CO
08.2009 - 01.2010

Skills

10 Years Sales Experience

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Accomplishments

  • Doubled wedding revenue in 1 year.
  • Based on market and industry researched, revamped all wedding packages for multiple venues to generate and/or maximize wedding revue.
  • Fielded incoming calls from customers regarding changes to their account due to COVID-19, seeing a high increase in typical call volume during March - June of 2020.
  • Restructure wedding contract with venues best interest in mind to ensure no future revenue was lost due to pandemic.
  • Connect with client and perspective vendors in all stages of pandemic to determine their current status, pain points, and field concerns while providing timely support.

Affiliations

National Association of Catering and Events (NACE) - San Diego Chapter

  • Executive Board: Secretary (current)
  • Social Media Chair (2019-2020)

Software

AllSeated Social Tables

CRM: Salesforce Caterease Tripleseat

PC Microsoft Office Suite

Apple i-Work

Zoom Webex

Certification

Post Crisis Hospitality Management

Timeline

CPCE - Certified Professional in Catering and Events

06-2021

Post Crisis Hospitality Management

12-2020

Post-Crisis Hospitality Management Certificate - Hospitality

University of South Florida
11.2020 - 12.2021

Certified Professional in Catering & Events -CPCE - Catering & Events

National Association of Catering And Events (NACE)
04.2020 - Current

WEDDING SALES MANAGER

Lakehouse Hotel And Resort
06.2019 - 07.2021

WEDDING & SPECIAL EVENTS COORDINATOR

Wiens Family Cellars
03.2016 - 10.2018

SALES AND EVENT COORDINATOR

Garden Of The Gods Gourmet
07.2015 - 03.2016

WHOLESALE ACCOUNT MANAGER

Colorado Coffee Merchants
01.2014 - 07.2015

PROJECT MANAGER

Clik Focus, Inc
06.2011 - 12.2013

Business

Pikes Peak Community College
08.2010 - 05.2011

WEDDING & EVENTS COORDINATOR

Glen Eyrie Conference Center
04.2010 - 10.2011

Interior Design

Colorado State University
08.2009 - 01.2010

Wedding and Event Planner Certificate | Lovegevity’s - undefined

Wedding Planning Institute, Pikes Peak Community College
IRENA SHEFFIELDWEDDING & SPECIAL EVENTS PROFESSIONAL