IRENA STOJANOVIC
Project Manager Team Lead
Belgrade
Summary
Experienced Project Manager and Team Lead with a strong background in managing diverse projects and leading cross-functional teams. Successfully coordinate client relationships, oversee project execution, and ensure consistent delivery of high-quality results. Skilled in hiring and onboarding, with a proven ability to drive team performance and achieve company goals.
Overview
2025
2025
years of professional experience
10
10
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Project Manager Team Lead
Growtech
5 2024 - Current
- Direct all phases of project management, from initial client onboarding to final delivery, ensuring quality and client satisfaction
- Develop and maintain strong client relationships, serving as the primary point of contact for project progress and issue resolution
- Successfully manage multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Responsible for meeting project goals and delivering results in alignment with company objectives
- Monitor project performance to identify areas of improvement and make adjustments
- Lead and manage a team of 14 people overseeing multiple projects simultaneously
- Oversee the hiring, onboarding, and training
Project Manager
Growtech
05.2023 - 05.2024
- Manage multiple projects across different sectors, ensuring timely completion and client satisfaction
- Coordinate with clients to define project scope, goals, and deliverables, aligning them with the company's resources and capabilities
- Monitor project progress, identify potential issues, and implement effective solutions to maintain project timelines and quality standards
- Collaborate with internal teams and other stakeholders to ensure seamless project execution
- Lead and manage a team of 8-9 people
- Provide regular updates and reports to clients and senior management, maintaining transparency and strong communication throughout the project lifecycle
Team Lead
Optic Power
02.2022 - 05.2023
- Recruit, organize, supervise, and onboard potential team members
- Manage and coach a team 6-7 people
- Take ownership of team results and provide daily leadership to achieve team targets
- Participate operationally in the team, supporting with customer inquiries and account management
- Serve as the primary escalation point for client questions or issues
- Analyze existing processes and ways of working, implement change where necessary, and ensure that the team adopts best-in-practice processes and procedures
- Do regular performance evaluation
- Create a pleasant working environment that inspires the team
Business Development Specialist
Optic Power
11.2020 - 02.2022
- Engage in New Customer Acquisition
- Work with the Account Executives to drive the targets
- Negotiate and bring the clients Onboard
- Build long-term trusting relationships with them
- Prepare short-term and long-term sales approaches and strategies
- Market Research and Lead Generation through various tools
- Customize product solutions to increase customer satisfaction
- Experience in CRM software usage (Salesforce, Hubspot, Outreach, Lemlist, Zoominfo)
Key Account Manager
Netcast doo
09.2019 - 11.2020
- Increase sales of products and services, and achieve agreed targets
- Negotiate annual contracts per account with the aim to optimize long-term value creation
- Analyze account profiles and potentials (up-sell/cross-sell)
- Make timely and accurate sales forecasts to ensure optimized product availability
- Develop a detailed project plan to monitor and track the progress
- Create and maintain comprehensive project documentation
- Provide customers with products and performance training
- Provide sustainable, long-term customer-focused solutions to customer issues
Account Manager
Infobip
01.2018 - 09.2019
- Liaison with Sales/OP teams to transition accounts post-deal completion
- Manage and support accounts to ensure service quality and client satisfaction
- Individual gross profit/traffic retention/growth responsibility from allocated accounts
- Feed client/operator feedback to the Team Lead to update/formulate new products, pricing, and service terms
- Support Team Lead in developing new joiners/providing shadow onsite development opportunities
Junior Relationship Manager
Sberbank ad Beograd
09.2015 - 01.2018
- Active acquisition of clients, product presentation, negotiation with clients
- Analysis of balance sheet items and company business
- Monitor the earmarked use of funds and client's business with the bank
- Collection and control of documents from clients in accordance with the regulations of the National Bank of Serbia
- Control and monitor of timely reconciliation of obligations by clients, as well as continuously work on reducing their liabilities
Education
Master degree - International Business Management
Faculty of Economics
10.2015 - 09.2017
Bachelor degree - International economy and foreign trade
Faculty of Economics
10.2007 - 07.2015
Skills
Project Management
Team Leadership
Client Management
Hiring & Onboarding
Business Development
Strategic Planning
Time Management
Certification
Google Agile Project Management Certificate
Timeline
Project Manager
Growtech
05.2023 - 05.2024
Team Lead
Optic Power
02.2022 - 05.2023
Business Development Specialist
Optic Power
11.2020 - 02.2022
Key Account Manager
Netcast doo
09.2019 - 11.2020
Account Manager
Infobip
01.2018 - 09.2019
Master degree - International Business Management
Faculty of Economics
10.2015 - 09.2017
Junior Relationship Manager
Sberbank ad Beograd
09.2015 - 01.2018
Bachelor degree - International economy and foreign trade
Faculty of Economics
10.2007 - 07.2015
Project Manager Team Lead
Growtech
5 2024 - Current
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