Summary
Overview
Work History
Education
Skills
Timeline
Generic

Irene Brown

Albuquerque,NM

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in phone etiquette, appointment scheduling, and is highly organized.

Overview

10
10
years of professional experience

Work History

Crew Member

Trader Joe's
11.2022 - Current
  • Welcome and engage with customers, answer product questions, walk customers to items they are looking for
  • Stock shelves, rotate products, record donations and returns, maintain store cleanliness
  • Scan items at register, process customer payments, bag groceries carefully and efficiently
  • Write and/or update orders for "Fresh" section
  • Frequently use equipment such as box cutters, two-wheeled hand trucks, rolling flat carts, pallet jacks, baler

Office Administrator

Shades Of Sacramento
05.2017 - 05.2022
  • Received, sorted, and inventoried daily merchandise deliveries
  • Scheduled daily installation jobs directly with clients' customers
  • Reported daily to clients regarding job status, appointments scheduled and completed, and details of items needed to complete partial installations
  • Created and sent invoices and processed accounts payable and receivable
  • Contracted sales and placed orders with various manufacturers
  • Awarded Lowe's Installer of the Year

Adaptive Skills Trainer

Southside Art Center
11.2016 - 05.2017
  • Transported disabled adult clients to daily jobsites
  • Provided ongoing assistance and training to clients at volunteer and paid jobsites
  • Supported and trained clients in communication skills, problem-solving abilities, behavioral challenges, and daily living skills
  • Trained clients to use community resources to meet their individual interests and needs
  • Wrote daily reports on client progress toward job and personal goals

Day Care Teacher/Preschool Teacher's Aide

City Of Roseville Parks And Recreation
09.2014 - 11.2016
  • Supervised school-age and preschool age children during indoor and outdoor activities
  • Planned and implemented curriculum in arts and crafts, and fine and gross motor development
  • Communicated regularly with parents about daily activities and behavior
  • Used classroom observations to create written assessments of student development
  • Trained new staff in creating lesson plans and dealing with behavior issues

Program Aide

Aim Higher, Inc.
04.2014 - 06.2015
  • Provided hands-on assistance to disabled adults allowing integration into educational day program
  • Assisted clients with feeding and toileting/diapering
  • Transferred clients to and from chair/wheelchair, wheelchair/changing table, into and out of bus/van
  • Accompanied and assisted clients on community outings
  • Researched and lead discussions on noteworthy topics
  • Choreographed and taught stretching, exercise, and dance routines

Education

Bachelor of Arts - Liberal Studies

California State University - Sacramento
Sacramento, CA

Skills

    Professional Phone Etiquette

    Customer Service Oriented

    Appointment Scheduling

    Clerical Support

    Accounts Payable/Receivable

    Supply and Inventory

Timeline

Crew Member

Trader Joe's
11.2022 - Current

Office Administrator

Shades Of Sacramento
05.2017 - 05.2022

Adaptive Skills Trainer

Southside Art Center
11.2016 - 05.2017

Day Care Teacher/Preschool Teacher's Aide

City Of Roseville Parks And Recreation
09.2014 - 11.2016

Program Aide

Aim Higher, Inc.
04.2014 - 06.2015

Bachelor of Arts - Liberal Studies

California State University - Sacramento

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Irene Brown