Summary
Overview
Work History
Education
Skills
Qualification Skills
Timeline
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IRENE BROWN

Sterling,VA

Summary

Over 4 years at warehouse experience as motivated and diligent associate. Work efficiently selecting, packaging and preparing shipping orders. Utilize handheld device to receive and process orders. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles. Hardworking and passionate with strong organizational skills and eagerly to learn more. Ready to help team to achieve company goals.

Overview

16
16
years of professional experience

Work History

Warehouse Associate

Amazon Logistics
Sterling, VA
05.2020 - Current
  • Performed scanning and picking of packages
  • Lift and move packages up to 50 pounds
  • Push and pull product up to 50 pounds
  • Stand, walk, bend knees during shifts between 8 to 12 hours long
  • Assisting delivery driver loading and unloading of packages
  • Moving packages in and out of conveyors area safely and efficiently
  • Maintained high-level work standard accuracy in storing and pick up of bags move from shelves into the cart.
  • Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
  • Enhanced efficiency by sorting and organizing packages according to destination codes.
  • Ensured accurate package delivery with attention to detail in labeling and scanning processes.
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.

Material Handler

GXO Logistics Worldwide
09.2023 - 05.2024
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and pallet jacks.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Received and unpacked shipments and new equipment as directed.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Customer Service

Els Travel & Tour's
01.2018 - 02.2020
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities
  • Provided customers with information about availability and pricing
  • Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs

Customer Service

Tamber Travel & Tour's Inc
04.2010 - 12.2017
  • Help customers with complaints and questions, give customers information about our services
  • Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportation's, travel dates, costs, and accommodations
  • Deal with occurring travel problems, complaints, or refunds
  • Book transportation, make hotel reservations, and collect payment fees.

Supermarket Cashier

SM Savemore
02.2008 - 01.2009
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Checked prices for customers and processed items sold by scanning barcodes
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Operated cash register for cash, check and credit card transactions.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Science: Nursing -

Doctor's College
01.2006

High School Diploma -

Ramon Avancena National High School
01.2002

Skills

  • Package handling
  • Sorting Accuracy
  • Stock management
  • Pallet Jack Operation
  • Workplace Safety
  • Loading and unloading
  • Positive Attitude
  • Attention to Detail
  • Teamwork and Collaboration
  • Truck loading and unloading
  • Inventory Management
  • Materials Sorting

Qualification Skills

  • Advanced interpersonal skills
  • Strong communication skills
  • Accuracy and Attention to details & follow instructions
  • Tolerant and flexible to different situations.
  • Self-motivated, initiative, high level of energy.
  • Adaptability and ability to work under pressure
  • Ability to stay organized and multi-task in professional and efficient manner

Timeline

Material Handler

GXO Logistics Worldwide
09.2023 - 05.2024

Warehouse Associate

Amazon Logistics
05.2020 - Current

Customer Service

Els Travel & Tour's
01.2018 - 02.2020

Customer Service

Tamber Travel & Tour's Inc
04.2010 - 12.2017

Supermarket Cashier

SM Savemore
02.2008 - 01.2009

Bachelor of Science: Nursing -

Doctor's College

High School Diploma -

Ramon Avancena National High School

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IRENE BROWN