IRENE CASALINI
Huber Heights,USA
Summary
Reliable and people-oriented professional with strong communication skills, cultural awareness, and a natural ability to adapt to new environments. I bring a genuine passion for helping others, attention to detail, and a positive attitude to every role I take on. As a military spouse recently relocated from Italy to the U.S., I’m eager to embrace new opportunities and contribute to a team-driven workplace where dedication and versatility are valued.
Overview
3
3
years of professional experience
Work History
Sales and Customer Support Assistant
01.2024 - 01.2025
- Provided specialized customer service and product support in a medical device and orthopedic shop serving both local clients and U.S. military personnel through the NATO base in Vicenza. As a TRICARE-authorized provider, assisted patients with sleep apnea, orthopedic conditions, and injury recovery by recommending and fitting appropriate medical devices, including CPAP machines, braces, and orthopedic aids.
- Collaborated with healthcare professionals to ensure accurate prescriptions and service delivery.
- Managed daily sales operations, inventory, and ensured a high standard of care and compliance.
Social Worker
Public Health Agency
01.2023 - 01.2024
- As a Social Worker in Pisa, Italy, I supported individuals and families experiencing poverty and social marginalization.
- I managed Inclusion Allowance applications for citizens receiving basic income and collaborated with clients to develop personalized intervention strategies.
- Through tailored life plans, I aimed to promote autonomy and long-term stability. I also supervised front-desk operations, ensuring efficient service delivery and consistent client support.
Au Pair
Cultural Care
01.2022 - 01.2023
- As an Au Pair with Cultural Care in Alexandria, Virginia, I provided attentive physical and emotional care for four children, supporting their development in a nurturing and structured environment.
- I managed daily routines, prepared nutritious meals, and maintained a clean and safe household.
- Additionally, I planned and led recreational and educational activities designed to enhance learning, creativity, and social skills.
Education
Associate Degree - Human Resources
Auburn University
01.2025
Bachelor Degree - Social Work
University of Florence
01.2022
Skills
- Problem Solving
- Confidentiality & Ethical Judgement
- Adaptability & Flexibility
- Time Management
- Team Collaboration
- Cultural Sensitivity & Inclusion
- Communication & Interpersonal Skills
- Emotional Intelligence
Timeline
Sales and Customer Support Assistant
01.2024 - 01.2025
Social Worker
Public Health Agency
01.2023 - 01.2024
Au Pair
Cultural Care
01.2022 - 01.2023
Bachelor Degree - Social Work
University of Florence
Associate Degree - Human Resources
Auburn University
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