IRENE CHEONG

Comprehensive Adult Patent Foramen Ovale (PFO) Clinic

• Act as a liaison between neurologists and cardiologists to provide comprehensive care for PFO patients
• Providing training and education to advanced practitioners in comprehensive neurology and cardiology care
• Ensure accurate documentation of progress notes to facilitate proper medical billing
• Engage in quality improvement initiatives aimed at enhancing patient outcomes
• Stay informed on evidence-based practices and emerging healthcare trends through ongoing education and professional development

Division of Cardiovascular Medicine

• Manage patient with coronary artery disease, heart failure, arrhythmias, and structural heart diseases, as well as cardiovascular risk factors.
• Act as a liaison between the support team and leadership team in ensuring exceptional patient experience
• Conduct both in-person and virtual visits independently
• Assess patients with cardiac-related concerns or conditions and recommend medical diagnostic studies and treatments
• Maintain proper documentation of progress notes to ensure proper medical billings
• Participate in quality improvement initiatives to enhance patient outcomes
• Stay current on evidence-based practices and emerging healthcare trends through continued education and professional development opportunities

• Conduct wellness exams and treat common illnesses (urgent care equivalent) at patients' home
• Diagnose and treat common and chronic illnesses, including ordering and collecting labs as appropriate, as well as following up with patients on test results
• Refer patients with serious conditions to appropriate specialty
• Work with the administrative in quality improvement projects
• Provide cost-saving care by reducing ER visit or hospital readmission rates
• Maintain a patient satisfaction score of over 90% across 100+ home visits
• Oversaw medication management and coordination for approximately 100 patients with chronic conditions

• Company Overview: Utah Department of Health
• Provide primary care for the uninsured or underserved, including conducting refugee health assessment, cervical cancer screening, STD screening, family planning and mental health both at the main clinic, and at the satellite clinic at the Volunteers of America
• Handled over 1,000 patient consultations, demonstrating extensive direct patient care
• Provide prompt medical care to reduce emergency room visits and hospital readmission rate by providing preventive care
• Utah Department of Health

• Provide direct patient care in the acute care Cardiovascular and Medicine/Surgical units, assess patient health problems and needs, develop, and implement care plans; collaborate health assessment with other interdisciplinary team members to ensure quality health care
• Educate patients/families on disease management
• Precept newly hired nurses and supervised student nurses for clinical training
• Monitor staffing need and department workflow to ensure safe and cost-efficient patient care
• Managed a team of 25 nurses and 5 ancillary staff, overseeing patient care for up to 50 patients daily
• Coordinated care for patients in a high-volume unit, administering to over 1,000 patients annually
• Achieved at least 85% patient satisfaction score as a unit by streamlining team communication and enhancing care protocols

• Provided telephone consultations, education, nursing advice, and resources to patients or families by utilizing the nursing processes to clients enrolled in hospice care, and the general adult/pediatric population with common illnesses and health concerns
• Improved patient satisfaction by prescribing medications aligned with established protocols

College of Nursing

• Assisted with the implementation of the undergraduate nursing skills lab curriculum
• Taught and assisted nursing students who were practicing procedures, evaluated their work, and advised nursing faculty of laboratory performance
• Monitored and maintained confidential lab student records
• Tracked student hours, number of sessions on lab activities, and performance
• Set up for skills lab and simulation; assist with clean up, storage of supplies and equipment to maintain a clean organized skill lab environment
• Maintained a current schedule of all nursing labs and simulations
• Identified and maintained current reference materials, assisting students in finding reference materials in the nursing labs
• Maintained inventory of lab/simulation equipment
• Ensure that laboratory equipment is up to date and reflective of current practice
• Worked with lead instructors in the ordering of course supplies/equipment
• Provided additional help to undergrad nursing students who may be struggling with specific labs skills
• College of Nursing