Summary
Overview
Work History
Education
Skills
Timeline
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IRENE COOPER

Houston

Summary

Results-driven HR professional with a proven track record at Southwestern Energy, excelling in data management and problem resolution. Demonstrated integrity while ensuring accurate payroll processing and compliance. Skilled in Microsoft Office, fostering teamwork and collaboration to enhance operations. Recognized for meticulous attention to detail and maintaining clear communication under pressure.

Overview

20
20
years of professional experience

Work History

HR Projects

Southwestern Energy
10.2022 - 02.2025
  • Contracted by Virtual Bench recruiting firm to perform various HR projects for an oil and gas company.
  • Manage the seamless migration and confidential audit of Southwestern Energy (SWN) employee data from shared drive folders to a secure digital file room, demonstrating unwavering integrity and discretion throughout the process.
  • Administered and ensured compliance to federal and state regulations by conducting internal audit of over 1K employees and successfully completed over 200 I-9 corrections.
  • Verify the precision of employee data and time records by cross-referencing EIS and ADP Workforce, offering valuable assistance to the payroll department in ensuring accurate payroll processing.
  • Confirm the accuracy of monthly payroll wages by performing reconciliation and report maintenance, which led to precise financial records and streamlined payroll processes.
  • Ensured precise balancing and accuracy through monthly reconciliation and meticulous maintenance of the 2022 W2 earnings and taxes report.
  • Self-motivated, with a strong sense of personal responsibility.

Payroll Specialist

Live Nation
03.2022 - 08.2022
  • Company Overview: Entertainment Company
  • Contracted by Robert Half staffing firm to perform a temporary payroll assignment for Entertainment Company.
  • Processed payroll for a diverse workforce of 500+ hourly and salary employees, totaling $650K by using ADP Vantage.
  • Delivered accurate payroll processing while adhering to payroll schedules and ensuring compliance with SOX procedures.
  • Utilized timekeeping system files, spreadsheet uploads, and manual data entry to facilitate smooth payroll operations for enhancing accuracy and overall payroll process improvement.
  • Performed precise calculations for various components of payroll, including overtime, vacation, sick hours, bonuses, salary increases, special payments, as well as taxable cash and non-cash fringe benefits.
  • Directed manual check processing and employee concert ticket reimbursements, guaranteeing seamless execution as required.
  • Mentored junior staff on payroll systems and best practices for accurate reporting.
  • Processed payroll for multiple employee groups with accuracy and attention to detail.
  • Ensured compliance with federal, state, and local payroll regulations through regular audits.

Data Entry Clerk

Doeren Mayhew
01.2022 - 02.2022
  • Company Overview: CPA firm
  • Contracted by Robert Half staffing firm to perform a temporary assignment related to data entry for the CPA firm.
  • Met time-sensitive deadlines by entering all client tax entries into the STAR database and preparing for the upcoming tax season.
  • Collaborated closely with Doeren Mayhew staff to verify and maintain accurate tax entry codes and information through a combination of in-person meetings and email communications.
  • Ensured consistent adherence to and interpretation of all human resource-related policies and procedures by engaging with relevant management staff.

Office Manager

First Solar
08.2014 - 08.2016
  • Company Overview: First Solar is an American manufacturer of solar panels and a provider of utility-scale PV (photovoltaic) power plants and supporting services that include finance, construction, maintenance, and end-of-life recycling.
  • Orchestrated and executed a large-scale office relocation in 2014 for a team of 50+ employees, resulting in a transition of business operations and heightened employee satisfaction.
  • Accelerated the assimilation of new staff by an impressive 20%, offering assistance to HR in onboarding over 20 employees.
  • Managed the I-9 verification process and verified the provision of office space and resources for new hires to facilitate a smooth integration into the team.
  • Led the associate onboarding process to confirm smooth execution by managers, working closely with hiring managers to successfully integrate and retain associates.
  • Supervised operational activities to maintain company compliance and optimized office standard operating procedures (SOPs), resulting in improved overall productivity and compliance.
  • Maintained vendor relationships and exhibited strong negotiation skills to onboard new vendors, enhance contractual terms for ongoing projects, and process approved invoices.
  • Forecasted office budget, achieving a 20% reduction in expenses by conducting monthly budget reviews and promptly reporting and addressing any variances.

Administration Supervisor

Corporate Care
05.2010 - 07.2014
  • Company Overview: Corporate Care is an independent commercial maintenance services provider in North America that increases the life expectancy of interior finishes, therefore; providing a greater return on investment.
  • Provided quality leadership & supervision to a high-producing team of 7 Branch Administrators in achieving common shared goals.
  • Steered the full staffing cycle, including sourcing, recruitment, screening, interviewing, hiring, training, payroll, salary recommendations, and disciplinary actions.
  • Conducted non-exempt and exit interviews, effectively summarizing outcomes and recommending actionable improvements.
  • Managed mid-year and annual reviews, fostering enhanced performance among branch administrators.
  • Collaborated closely with the HR team, including expertly handling employee issues through coaching and implementing disciplinary measures.
  • Maintained an unwavering commitment to data accuracy and meeting project deadlines, delivering the highest quality outcomes.
  • Optimized Branch Administrator processes and procedures for significantly boosting efficiency and timeliness.
  • Revolutionized billing processes for reducing processing time from 5 to just 2 days, resulting in 35% revenue growth within 1 year.

Sales Operations Support

GE Aero Energy
08.2005 - 05.2010
  • Enhanced the PO request processes, which led to swift and accurate supplier payments.
  • Pioneered a comprehensive risk review procedure, spanning multiple product lines in collaboration with the Global Commercial Operations Team.
  • Offered proposal support to the Global Sales Team, including proofing and risk assessment for $800M in sales invoices.
  • Played a key role in optimizing workflow for the Execution Team, introducing a more efficient form to expedite the sales order process.
  • Provided crucial assistance to the Latin America Team, resulting in the successful closure of a multi-million-dollar order by ensuring impeccable documentation support and meeting bid deadlines.
  • Leveraged technical expertise to re-engineer the internal SharePoint portal, leading to enhanced communication, workflow efficiency, employee education, and boosted morale.

Education

Certificate - Human Resources Essentials

Rice University
Houston, TX

MBA - Business Administration

University of St. Thomas
Houston, TX

Bachelor of Science - Psychology

University of Houston
Houston, TX

Skills

  • Teamwork and collaboration
  • Supervision and leadership
  • Customer relations
  • Organization
  • Written communication
  • Problem resolution
  • Data management
  • Analytical and critical thinking
  • Problem-solving
  • Computer skills
  • Multitasking
  • Decision-making
  • Self-Directed
  • Critical thinking
  • Time management
  • Friendly, positive attitude

Timeline

HR Projects

Southwestern Energy
10.2022 - 02.2025

Payroll Specialist

Live Nation
03.2022 - 08.2022

Data Entry Clerk

Doeren Mayhew
01.2022 - 02.2022

Office Manager

First Solar
08.2014 - 08.2016

Administration Supervisor

Corporate Care
05.2010 - 07.2014

Sales Operations Support

GE Aero Energy
08.2005 - 05.2010

MBA - Business Administration

University of St. Thomas

Bachelor of Science - Psychology

University of Houston

Certificate - Human Resources Essentials

Rice University

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