Irene Duncan

• Conducted audits and gathered data using mobile technology provided by the company.
• Organized merchandise on shelves to maintain product availability.
• Set up promotional displays to boost product exposure and appeal.
• Maintained uniformity across stores by accurately implementing planograms.
• Maintained tidy and organized environment for an optimal shopping experience.

• Maintained daily living standards by assisting the client with personal hygiene needs.
• Organized oral medications for the client, following dosage and schedule requirements.
• Improved client outlook and daily living through compassionate care.
• Arranged, accompanied, and provided transportation to client's medical appointments.
• Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.

• Addressed customer inquiries and complaints in a timely manner.
• Supervised and trained new employees, providing guidance and support to maximize productivity.
• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies.
• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations.
• Responsible for checking in vendors and verifying the accuracy of deliveries.
• Assisted in unloading the trucks, and maintaining a clean and organized stockroom.

• Provided exceptional customer service by greeting customers, and assisting with purchases.
• Updated databases with new and modified customer data.
• Educated customers on special pricing opportunities and the company mobile app.
• Efficiently processed cash, credit, and debit transactions using a point-of-sale (POS) system.
• Assisted with online order fulfillment and processed passport photos in the photo department.

Job Site: Xcel Energy, Hereford, TX.

• Handled incoming calls and directed callers to appropriate department or employee.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Completed expense reports for travel reimbursement.
• Dispatched orders to the field and to the servicemen.
• Provided administrative support to the department or individuals.