Irene Elizalda
Las Vegas,NV
Summary
Effective Administrative Assistant offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and tenants.
Overview
17
17
years of professional experience
Work History
Office Administrator
All Trades
01.2024 - 08.2024
- Provide administrative support to management
- Handled incoming calls and customer queries
- Schedule service requests
- Train new employees
- Maintain office supplies- keep track & request
- Assist in reviewing completed work orders with supervisors to ensure job was completed
- Follow up on open estimates
- Send out completion notes.
Administrative Assistant
MDL Group
11.2018 - 01.2024
- Provide administrative support to property managers
- Assist with tenant oversight of commercial properties with 150+ tenants
- Respond to tenant maintenance calls and emails promptly
- Schedule work orders with maintenance teams and follow up to ensure completion
- Prepare and track new and renewal lease agreements
- Monitor tenant move-ins and move-outs and schedule property inspections
- Keep track of leases, rental payments, certificate of insurance
- Handle scheduling of utility transfers
- Assist with preparation on CAM letters
- Assist with the front desk, such as answer incoming calls and directing calls, distribute mail, separate invoices for property managers, log keys coming in and out
- Trained new employees.
Office Manager
Malco Commercial Maintenance
02.2008 - 11.2018
- Oversaw the daily operations of office
- Conducted new hire orientation and processed new hire paperwork
- Handled payroll and employee relations issues
- Order and maintain office supplies
- Assist department management with recurring schedules
- Record keeping of recurring services
- Filed and kept track of Workers comp claims
- Assist in reviewing completed work orders with supervisors to ensure job was completed.
Education
Office Skills Training and Accounting -
Ventura Community College
Ventura, CASkills
- Desire for professional / Personal growth
- Friendly "can do" attitude
- Team & Individual Contributor
- Excellent Customer service
- Proactive & Self Sufficient
- Excellent Organizational Skills
- Employee Training
- Scheduling and Coordinating
- Database entry
- Administrative Support
- Office Administration
- Computer Literate: MS Office / Yardi / Asana/ Service Titan
Timeline
Office Administrator
All Trades
01.2024 - 08.2024
Administrative Assistant
MDL Group
11.2018 - 01.2024
Office Manager
Malco Commercial Maintenance
02.2008 - 11.2018
Office Skills Training and Accounting -
Ventura Community College
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