Summary
Overview
Work History
Education
Skills
Languages
Timeline

Irene Esperanza

Cleveland,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.

Overview

4
4
years of professional experience

Work History

Youth Leader

Ryan Guff
07.2023 - Current
  • Enhanced youth engagement by incorporating interactive games and team-building activities.
  • Assisted in designing youth programs to foster personal growth and leadership development.
  • Developed rapport with young participants, providing support and guidance in their personal challenges.
  • Organized successful fundraising events, securing resources for youth programs.
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Provided emotional support for struggling youths, including one-on-one mentoring sessions where appropriate.

Nanny

Zulma Rivera
08.2023 - 12.2023
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Facilitated language acquisition with vocabulary-rich conversations and age-appropriate language exercises catered to individual needs for bilingual households or ESL learners.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted children with homework assignments and special projects across different subjects.

Front Counter Staff Member

Olga Flores
06.2020 - 08.2023
  • Enhanced customer satisfaction by providing efficient and accurate order processing.
  • Maintained a clean and welcoming front counter area for an inviting customer experience.
  • Assisted in increasing overall store sales with upselling techniques and product knowledge.
  • Contributed to a positive team environment by working collaboratively with coworkers.
  • Managed cash register transactions, ensuring accuracy and proper handling of currency.
  • Resolved customer issues promptly, maintaining professionalism and empathy throughout interactions.
  • Reduced wait times for customers by quickly taking orders and communicating efficiently with the kitchen team.
  • Supported inventory management by tracking stock levels and alerting supervisors when supplies were low.
  • Handled high-volume periods with ease, maintaining composure under pressure while serving customers efficiently.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Education

High School Diploma - Architectural Design

Cleveland High School, Cleveland, TX
05.2023

Skills

  • Stress Management
  • Emotional Support
  • Strong Work Ethic
  • Sermons Preparation
  • Community Outreach
  • Community Service

Languages

Spanish
Native or Bilingual

Timeline

Nanny - Zulma Rivera
08.2023 - 12.2023
Youth Leader - Ryan Guff
07.2023 - Current
Front Counter Staff Member - Olga Flores
06.2020 - 08.2023
Cleveland High School - High School Diploma , Architectural Design
Irene Esperanza