Irene Esteban, MBA
Fort Lauderdale,USA
Summary
Accomplished and results-driven professional with a proven track record in driving business growth and revenue in the real estate industry. Expertise in market intelligence, business development, and strategic marketing. Exceptional at building relationships and leading teams to exceed goals in fast-paced environments. Skilled in interviewing and management, with a focus on achieving and sustaining top-tier performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Regional Leasing Director
TAPLIN FALLS LTD.
10.2024 - Current
- Company Overview: -Rental Community
- Lead leasing for a 376-unit waterfront luxury community, maximizing occupancy & revenue.
- Increased occupancy from 82.8% to 89%, achieving 1% to 2%+ monthly growth via rental analysis.
- Software: Utilize RealPage & Yield Star for revenue management & market analysis.
- Team Leadership & Development: Optimized workflow coordination by leading and empowering staff with industry best practices, driving teams to execute transactions with high confidence and strict adherence to standards.
- Contracts: Manage lease negotiations, ensuring compliance with rental policies & regulations.
- Marketing: Develop & implement targeted marketing campaigns, enhancing leasing traffic.
- Build strong broker & corporate partnerships to sustain occupancy growth.
Operations & Team Manager
ATR LUXURY HOMES REAL ESTATE
09.2023 - 09.2024
- Company Overview: Coldwell Banker
- Oversaw Daily Operations: Manage daily operations and lead a high-performing team in the luxury real estate market, driving excellence in service delivery.
- Lead Conversion & CRM Management: Direct the Follow Up Boss (FUB) platform as Team Leader, ensuring timely follow-up on all incoming leads, resulting in a high conversion rate.
- Operational Efficiency: Implement and monitor office protocols and procedures to enhance efficiency, compliance, and operational consistency.
- Coaching & Development: Mentor and train team members, enabling them to consistently surpass sales targets in a competitive market environment.
Consultant – Trainer | Recruiter | Onboarding Short Term
ELITE REALTY PARTNERS REAL ESTATE
01.2023 - 07.2023
- Onboarding | Recruitment - Spearheaded the development and implementation of onboarding programs for new agents, including comprehensive training on company policies, procedures, and systems, leading to a 20% reduction in onboarding time.
- Performance Coaching & Mentorship: Provided targeted coaching and mentorship to new agents, driving a 30% increase in productivity within the first 90 days of employment.
- Contract Management: Efficiently managed contracts for new agents, ensuring all documentation was completed accurately and promptly, supporting smooth and compliant onboarding processes.
Director of Operations
DOUGLAS ELLIMAN REAL ESTATE
03.2018 - 12.2022
- Real Estate Management & Operations: Demonstrated leadership excellence and expertise in real estate management, elevating operations at all levels, and managing the administration of contracts valued from $2M to $80M+.
- Contract Monitoring: Employed analytical thinking in evaluating contracts, processes, and agreements and conducting comprehensive real estate market analyses to determine the best price, policies, and conditions for the client and the company.
- Sales & Account Management: Established a high-performance work culture for an 8+ member cross-functional team, overseeing day-to-day interactions and managing a real estate pipeline with over $750M+ in sales.
- Transaction Processing: Showcased exceptional competence and professionalism in directing sales and rental closings, facilitating transaction processing and reconciliations, and coordinating commission payments for agents.
- Strategic Business Management: Delivered strategic oversight across all facets of business operations and daily production activities, designing innovative approaches and implementing marketing solutions to drive business visibility and growth.
- Team Leadership & Development: Optimized workflow coordination by leading and empowering staff with industry best practices, driving teams to execute transactions with high confidence and strict adherence to standards.
Sales Director/Recruiter
XCELLENCE REALTY
01.2016 - 03.2018
- Human Resource Management: Governed the end-to-end hiring processes, including initiating paperwork, facilitating onboarding, mentoring office staff, and advising agents on suitable courses of action to safeguard efficient operations.
- Reports & Documentation: Demonstrated attention to detail skills in preparing paperwork required to complete contracts, negotiations, agreements, and disclosures, as well as establishing systematic procedures to maintain files and reports.
- Regulatory Compliance: Streamlined contract delivery by reviewing terms and ensuring alignment with standards policies.
- Operations Efficiency: Optimized leads management processes by exercising proficiency in operating Monday.com and skillfully navigating through the CRM software to enhance operations & business effectiveness.
Sales Associate/Property Manager
XCELLENCE REALTY
01.2006 - 01.2016
- Property Management: Accounted for streamlining processes in managing properties, from answering inquiries, delivering contracts, offering negotiations, managing all financials, inspecting properties, and addressing all client expectations.
- Contract Negotiation & Management: Analyzed client preferences and market trends to communicate contract information and conditions for prospects, achieving increased sales and conversions through reliable service and trusting partnerships.
- Hands-on Business Support: Sustained service excellence and company competitiveness by maintaining organized real estate office operations, delivering high-quality front-line services to ensure client satisfaction and retention.
- Systematic File & Records Maintenance: Employed assistance in file preparation, closing, scheduling, handling communications between all parties in real estate transactions, maintaining office files and assisting with administrative duties.
- Customer Engagement & Conversion: Leveraged effective marketing strategies and tactical sales plans to generate leads, secure profitable contracts, bring increased revenue, and acquire sales targets.
Sales Consultant
DR. HORTON
05.2006 - 01.2008
Territory Manager
COSMEDICAL TECHNOLOGIES
03.2003 - 04.2006
Sales Director
CAREERS USA
03.2003 - 02.2004
Sales & Marketing Coordinator
GUINNESSUDY NORTH AMERICA
07.1997 - 11.2003
Education
MBA - International Business and HR Management
Nova Southeastern University
Davie, FLBachelor of Science - Professional Administration
Barry University
Miami, FLAssociate of Arts - Liberal Arts
Mitchell College
New London, CTSkills
- Sales management
- Operational management
- Team leadership
- Team collaboration
- Facilitating agent onboarding
- Efficiency improvement
- Market analysis expertise
- Human resources leadership
- Cross-functional teamwork
- Resident relations
- Lease renewals
- Fair housing regulations
- Rent collection
- Property management
- Property showing
- Negotiation expertise
- Guest complaint resolution
- Paperwork processing
- Property inspection
- Market data collection
- Business planning
- Marketing
- Real estate law
- Tenant screening
- Maintenance requests handling
- Rental pricing strategies
- Revenue collection report preparation
- Advertising sources analysis
- Market conditions research
Certification
- Real Estate License | Florida | 2005
- Florida Notary | 2021
LANGUAGES
English (Fluent)
Spanish (Fluent)
Affiliations
Member | Miami Dade Board of Realtors
Timeline
Regional Leasing Director
TAPLIN FALLS LTD.
10.2024 - Current
Operations & Team Manager
ATR LUXURY HOMES REAL ESTATE
09.2023 - 09.2024
Consultant – Trainer | Recruiter | Onboarding Short Term
ELITE REALTY PARTNERS REAL ESTATE
01.2023 - 07.2023
Director of Operations
DOUGLAS ELLIMAN REAL ESTATE
03.2018 - 12.2022
Sales Director/Recruiter
XCELLENCE REALTY
01.2016 - 03.2018
Sales Consultant
DR. HORTON
05.2006 - 01.2008
Sales Associate/Property Manager
XCELLENCE REALTY
01.2006 - 01.2016
Territory Manager
COSMEDICAL TECHNOLOGIES
03.2003 - 04.2006
Sales Director
CAREERS USA
03.2003 - 02.2004
Sales & Marketing Coordinator
GUINNESSUDY NORTH AMERICA
07.1997 - 11.2003
Bachelor of Science - Professional Administration
Barry University
Associate of Arts - Liberal Arts
Mitchell College
MBA - International Business and HR Management
Nova Southeastern University