Seasoned bartender with a proven track record of enhancing customer satisfaction and exceeding sales targets by up to 20% at Treasures. Skilled in creative mixology and efficient order management, I excel in high-pressure environments, maintaining a professional appearance and fostering client relationships. Expert in POS systems including Agilysys and Micros, I bring a blend of technical proficiency and exceptional service ethos to every interaction.
Overview
9
9
years of professional experience
Work History
BARTENDER . COCKTAIL SERVER
Treasures
Las Vegas
10.2021 - Current
Bartender - Check the schedule, Review staffing and assignments for the night, Review specials and menu updates, familiarize myself with any new promotions, drink specials, or menu changes
Bar preparation, stock the bar, restock liquor, wine, beer, mixers, garnishes, and other bar supplies, ensure all bottles are properly labeled and organized
Prepare garnishes Slice fruits (lemons, limes, oranges), prepare herbs, and stock olives, cherries, or other necessary garnishes
Fill ice bins and ensure the ice scoop is clean and accessible
Organize tools, Set up shakers, strainers, muddlers, jiggers, and other bar tools in their designated spots
Check inventory, verify that all items are accounted for, and note any shortages to inform management or barbacks
Inspect perishables, ensure mixers, garnishes, and juices are fresh and discard anything expired or unusable
Clean surfaces, wipe down bar tops, sinks, speed rails, and shelves to ensure cleanliness
Technical and Operational Checks
Test equipment, ensure that blenders, soda guns, draft beer systems, and other equipment are functioning properly
Restock cash register, make sure the till has the correct starting cash amount
Check trash bins, empty trash and ensure trash liners are in place
Floor check sweep or clean the area around the bar to ensure a tidy workspace
Check lighting and ambiance adjust lighting, music, or TVs to create the right atmosphere
Communication, team briefing, attend a pre-shift meeting or communicate with management and coworkers about expectations, events, or VIP guests
Coordinate with kitchen staff, confirm availability of food items or appetizers if the bar offers a menu
Final Preparations
Set up service stations, arrange napkins, straws, coasters, and menus for easy access
Check uniform and appearance, ensure compliance with dress code and a professional look
Double-check readiness, do a final walkthrough to confirm everything is set up and ready for service
Cocktail Server - Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
Handled food safely and kept spaces clean to protect customers from food borne illness and maintain proper sanitation
Took drink orders from tables and bar area and relayed to bartenders
Maintained tidiness and organization throughout bar area
Created rapport with new and returning patrons to foster guest satisfaction
Completed opening and closing checklists to facilitate smooth establishment operations
Calculated charges, issued table checks and collected payments from customers
Met or exceeded sales targets on consistent basis with proactive promotional strategies
Maintained accurate cash handling practices while efficiently serving customers
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
Checked on guests to verify satisfaction with meals and suggested additional items to increase food/beverage/bottle sales
Communicated with patrons to offer friendly service and determine needs
Assessed patrons' needs to always provide proactive service
Provided exceptional service to high volume of daily customers
BARTENDER
Westgate
Las Vegas
10.2018 - 01.2021
Check the schedule, Review staffing and assignments for the night, Review specials and menu updates, familiarize myself with any new promotions, drink specials, or menu changes
Bar preparation, stock the bar, restock liquor, wine, beer, mixers, garnishes, and other bar supplies, ensure all bottles are properly labeled and organized
Prepare garnishes Slice fruits (lemons, limes, oranges), prepare herbs, and stock olives, cherries, or other necessary garnishes
Fill ice bins and ensure the ice scoop is clean and accessible
Organize tools, Set up shakers, strainers, muddlers, jiggers, and other bar tools in their designated spots
Check inventory, verify that all items are accounted for, and note any shortages to inform management or barbacks
Inspect perishables, ensure mixers, garnishes, and juices are fresh and discard anything expired or unusable
Clean surfaces, wipe down bar tops, sinks, speed rails, and shelves to ensure cleanliness
Technical and Operational Checks
Test equipment, ensure that blenders, soda guns, draft beer systems, and other equipment are functioning properly
Restock cash register, make sure the till has the correct starting cash amount
Check trash bins, empty trash and ensure trash liners are in place
Floor check sweep or clean the area around the bar to ensure a tidy workspace
Check lighting and ambiance adjust lighting, music, or TVs to create the right atmosphere
Communication, team briefing, attend a pre-shift meeting or communicate with management and coworkers about expectations, events, or VIP guests
Coordinate with kitchen staff, confirm availability of food items or appetizers if the bar offers a menu
Final Preparations
Set up service stations, arrange napkins, straws, coasters, and menus for easy access
Check uniform and appearance, ensure compliance with dress code and a professional look
Double-check readiness, do a final walkthrough to confirm everything is set up and ready for service
BARTENDER
La mojarra Mexican restaurant
Las Vegas
08.2015 - 01.2021
Check the schedule, Review staffing and assignments for the night, Review specials and menu updates, familiarize myself with any new promotions, drink specials, or menu changes
Bar preparation, stock the bar, restock liquor, wine, beer, mixers, garnishes, and other bar supplies, ensure all bottles are properly labeled and organized
Prepare garnishes Slice fruits (lemons, limes, oranges), prepare herbs, and stock olives, cherries, or other necessary garnishes
Fill ice bins and ensure the ice scoop is clean and accessible
Director of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade HeadquartersDirector of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade Headquarters