Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Irene James, MSCJ, LSST, CP

Irene James, MSCJ, LSST, CP

Detroit,MI

Summary

Client-focused Recovery Support Specialist with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention.

Overview

5
5
years of professional experience

Work History

Recovery Support Specialist

Swag Incorporated
Detroit, MI
08.2018 - 12.2023
  • Developed and maintained therapeutic environment within recovery groups, encouraging open communication.
  • Developed person-centered treatment plans along with behavior contracts for high-risk patients to address barriers to treatment.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.
  • Assisted in implementing programs to improve patient retention and patient success in treatment.
  • Communicated with external organizations, social workers and others regarding patient's benefits and resources.
  • Referred patients for community support outside of treatment and medical providers.
  • Counseled clients' in-group or individual sessions to help cope with substance abuse problems.
  • Collaborated with physicians and other health team members to develop patient plans of care based on on-going patient assessments.
  • Coordinated and cooperated with local agencies and organizations to expedite treatment.
  • Determined patient program eligibility using patient initial screening application and face-to-face interviews.
  • Completed drug and alcohol assessments for adolescent and adult patients to determine needed level of care.
  • Conducted community substance abuse prevention programs for targeted groups within local area.
  • Provided support to individuals in recovery from substance use disorders.
  • Facilitated individual and group therapy sessions.
  • Conducted assessments of clients' needs, abilities, and challenges.

Education

Ph.D. - Doctor of Management/Organization Development

Colorado Technical University
Colorado Springs, CO
06.2026

J.D. - Juris Doctorate

Concord Law School
Los Angeles, CA
05.2026

License - LSST/Clinical Social Worker

LARA
Detroit, MI
01-2024

Master of Science - Criminal Justice

Colorado Technical University
Colorado Springs, CO
11.2023

Certification - CCAR Substance Abuse Coaching

CCAR Certification
CCAR Certification
10.2023

Bachelor of Science - Criminal Justice

Colorado Technical University
Colorado Springs, CO
10.2022

Certification - Paralegal

Ashworth College
Norcross, GA
06.2020

Skills

  • Crisis Management
  • Community Resources
  • Defining Treatment Objectives
  • Client Evaluation
  • Individual Therapy
  • Supervision & Leadership
  • Reliable & Trustworthy
  • Good Work Ethic
  • Team Management
  • Critical Thinking
  • Customer Service
  • People Skills
  • Organizational Skills
  • Training & Development
  • Proficient in Microsoft Office, Salesforce, Sharepoint, Relativity, LEXIS/NEXIS, Fastcase, Westlaw
  • Documentation Abilities
  • Client Counseling
  • Goal Setting
  • Individual Counseling
  • Crisis Prevention Intervention (CPI)
  • Crisis Intervention
  • Records Review
  • Crisis Response
  • Conflict Resolution
  • Problem Resolution
  • Team Building
  • Relationship Building
  • Active Listening
  • Friendly, Positive Attitude
  • Experience working with clients who have had contact with Michigan Department of Corrections
  • Proficient in Microsoft Office, Salesforce, Sharepoint
  • CCAR Certification

Timeline

Recovery Support Specialist

Swag Incorporated
08.2018 - 12.2023

Ph.D. - Doctor of Management/Organization Development

Colorado Technical University

J.D. - Juris Doctorate

Concord Law School

License - LSST/Clinical Social Worker

LARA

Master of Science - Criminal Justice

Colorado Technical University

Certification - CCAR Substance Abuse Coaching

CCAR Certification

Bachelor of Science - Criminal Justice

Colorado Technical University

Certification - Paralegal

Ashworth College
Irene James, MSCJ, LSST, CP