Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Irene Littlejohn

Sacramento,CA

Summary

Dedicated professional with over 7 years of experience in substance use and spiritual healing, seeking a challenging role as a cashier and home care provider or in mental health. Proven expertise in fostering meaningful connections and providing compassionate care. A background encompassing janitorial and laundry services reflects a keen eye for detail and a commitment to maintaining organized and clean environments. Adept at cash handling, customer service, and multitasking from experience in retail sales and fast food cashier roles. Extensive history in private home care, hospitals, and convalescent homes demonstrates a deep understanding of individual needs and a passion for delivering quality care. Possesses strong interpersonal and organizational skills, making me well-suited for creating positive customer experiences while ensuring a high standard of care for those in need. Ready to bring a unique blend of skills and experiences to contribute to the success of your team.

Overview

7
7
years of professional experience

Work History

Substance Abuse Recovery Assistant

Alta Mira Recovery Program
11.2021 - Current
  • Used customized ticketing system and kept detailed notes and documentation on incidents.
  • Maintained daily contact with project managers, IT personnel and Therapist to deliver timely status updates.
  • Conduct room and safety checks
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Assist with intake and discharges
  • Provided transportation to outings and appointments
  • Interacted with clients through Art Therapy and outings
  • Orienting clients to the program

Substance Disroder Counselor

Gold Country Health Initiative, LLC
07.2021 - 10.2021
  • Guided clients in developing skills and strategies for dealing with problems.
  • Conducted evaluations to help patients develop measurable treatment goals.
  • Assist with crisis management and coping strategies
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Listened to clients' concerns and provided encouragement and support.
  • Supported individuals dealing with mental health and emotional issues.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Evaluate patients progress during counseling and collaborated with other counselors to assist the patients achieving overall outcome
  • Enter data into various electronic systems

Substance Abuse Counselor

African American Healing Center /415-762-3700
04.2017 - 04.2021
  • Intake and discharges
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
  • Monitored client progress to make necessary adjustments for client success.
  • Developed individual treatment goals based on history and diagnosis.
  • Supported aftercare planning for continued recovery after treatment.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

George Washington High School
600-32nd Ave. San Francisco, CA. 94121
09.1982

Skills

  • Maintaining Client Records
  • Relationship Building
  • Customer Service
  • Case Management
  • Active Listening
  • Microsoft Access
  • Money Management Assistance
  • Workflow Management
  • Employee Training
  • Life Skills Development
  • Application Processes
  • Data Collection and Entry
  • Mental Health Crisis Response

Accomplishments

  • RADT/ Registered Alcohol/Drug Technician
  • Employee of the Month Luminary Award
  • Managing transactions with customers using cash registers
  • Scanning goods and ensuring pricing is accurate
  • Collecting payments whether in cash or credit
  • Organizing and stacking items on shelves out on the floor
  • Clean and sanitize patient rooms, bathrooms, and offices
  • Perform floor care duties including vacuuming and mopping
  • Handle and dispose of medical waste

Notify maintenance team of any equipment and facility repairs needed

Timeline

Substance Abuse Recovery Assistant

Alta Mira Recovery Program
11.2021 - Current

Substance Disroder Counselor

Gold Country Health Initiative, LLC
07.2021 - 10.2021

Substance Abuse Counselor

African American Healing Center /415-762-3700
04.2017 - 04.2021

High School Diploma -

George Washington High School
Irene Littlejohn