Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

IRENE MBEYU IRUMBA

ASHLAND,MA

Summary

Dynamic individual with hands-on experience in Human Services and a talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

9
9
years of professional experience

Work History

Home Health Aide (Part Time)

Mary Anne Morse Home Care- Framingham
10.2024 - Current
  • Assisting with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Medication Reminders: Ensuring clients take their medications as prescribed.
  • Mobility Assistance: Helping clients with walking, transferring, and using mobility aids.
  • Companionship: Providing emotional support, engaging in activities, and offering a sense of connection.
  • Monitoring and Reporting: Observing and reporting any changes in a client's physical or mental condition to a supervisor.
  • Following Care Plans: Adhering to specific care plans developed by nurses or other healthcare professionals.
  • Maintaining a clean and safe home environment for patients, reducing falls and accidents.
  • Helping patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisting clients with daily living activities, enhancing their independence and quality of life.
  • Performing light housekeeping duties, including laundry linen changes, sweeping, vacuuming, and mopping, ensuring a clean and organized living space for patients.

Residential Supervisor II

Department of Developmental Services (Metro Region)
02.2023 - Current
  • Managing and overseeing all operations of the group home with eight individuals
  • Managing resident finances and ensuring all money is accounted for through receipts and appropriate documentation
  • Managing the Home’s Physical Plant, i.e., resolving maintenance issues, basic sanitation
  • Supervising 23 support staff and participating in the delivery of habilitative, behavioral, and recreational/leisure activities and data collection.
  • Responsible for all support staff scheduling, timekeeping, and staff evaluations
  • Responsible for ensuring all documentation and programmatic support necessary to meet standards are always in place for Survey and Certification.
  • Ensures ongoing staff communication through such mechanisms as monthly staff and program meetings and weekly communication logs.
  • Working closely with staff to create a climate at home that promotes self-determination, as well as supporting individuals to identify and pursue meaningful personal goals.
  • Implementation of ISP goals & Objectives
  • Acts as a liaison to Service Coordinators, families, work support, and the local community
  • Mentor - Providing guidance, support, and advice to a staff member (the mentee) to help them develop their career and navigate the workplace
  • Scheduling fun social and recreational activities for residents.
  • Facilitating floor meetings to discuss concerns, review complaints, and convey information about policy changes.

Acting Residential Supervisor

Department Of Developmental Services/ Metro Region
07.2021 - 02.2023
  • Recognized changes in behavior indicating potential crises and took immediate and appropriate action.
  • Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
  • Maintained a caring, supportive, and safe environment for eight residents through careful monitoring and continuous oversight.
  • Coordinated all staffing schedules and made sure that each shift had adequate coverage.
  • Managed daily operations of the home to ensure a safe, clean, and comfortable living environment for residents.
  • Scheduled fun social and recreational activities for residents.
  • Managed budgets effectively, ensuring adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.
  • Maintained accurate records of eight residents' progress, incidents, and other relevant information in compliance with regulatory requirements.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident's specific needs.
  • Served as a key liaison between the residential facility and regulatory agencies during inspections or audits, demonstrating full compliance with established standards.
  • Facilitated open lines of communication between residents' families and staff members to keep them informed regarding their loved ones' progress in the program.
  • Developed, implemented, and monitored residential policies and procedures.
  • Created a welcoming atmosphere within the residential community by organizing events and celebrations that fostered positive relationships among residents, staff members, and families.
  • Enhanced staff performance through ongoing training, coaching, and mentoring for continuous professional development.
  • Streamlined administrative processes by instituting efficient recordkeeping systems and protocols for improved organization and accessibility.
  • Implemented effective communication strategies among staff members to foster a cohesive work environment focused on delivering high-quality care.

Direct Care Counselor -Overnight

Open Sky Community Services
09.2019 - 07.2021
  • Assisted four individuals in meeting their personal care and nutritional needs
  • Developed and documented individualized action plans for the four individuals
  • Administered medications in compliance with MAP regulations.
  • Ensured maximum community integration.
  • Prepared daily correspondence/updates with staff, Clinicians, and Managers
  • Attended medical appointments and completed mandatory paperwork.
  • Participated with the clinical team and nursing to coordinate services and support for the individuals served.
  • Ensured that daily logs and all required data are updated following company guidelines and policies

Direct Support Worker II (DSWII)

Department of Developmental Services (Metro Region)
09.2019 - 07.2021
  • Preparing daily correspondence/updates with staff, Clinicians, and Managers
  • Administer medications in compliance with MAP regulations
  • Promotes principles that ensure all Individuals and staff are treated with respect and dignity.
  • Help individuals identify strengths and build on them.
  • Implement ISP objectives.
  • Ensure maximum community integration.
  • Provide daily supervision and training to the Developmental Service Worker I
  • Assist individuals in meeting their personal care and nutritional needs
  • Professionally conduct self always and represent the Organization and its mission accurately and positively.

Direct Support Worker I (DSWI)

Department of Developmental Services (Metro Region)
12.2017 - 09.2019
  • Assisted individuals with planning social events in their residence and within the community
  • Helped individuals identify strengths and build on them.
  • Implemented ISP objectives and data collection.
  • Ensured maximum community integration
  • Advocated on behalf of individuals for their identified needs.

Assistant Residence Director

Seven Hills Foundation
01.2017 - 2017

.

  • Participated with the clinical team and nursing to coordinate services and support for the individuals served.
  • Administered medications in compliance with MAP regulations
  • Implemented ISP objectives and data collection
  • Monitor and oversee budgets for five residential individuals'
  • Attended medical appointments and completed mandatory paperwork.
  • Prepared shift assignments and supervised staff to ensure all shift notes and assignments are completed.
  • Maintained a safe and secure living environment with regular inspections and diligent enforcement of residence policies.
  • Enhanced resident satisfaction by promptly addressing concerns and implementing effective solutions.
  • Promoted positive relations between residents and staff.

Education

MBA - Healthcare Management

Fitchburg State University
Fitchburg, MA
05-2026

Some College (No Degree) - Human Services

MassBay Community College
Framingham, MA

Certificate - Sustainable Development

World Bank Institute
Kampala, Uganda

Bachelor of Arts - Tourism Management

Makerere University
Kampala, Uganda
04.2000

Skills

  • MAP Certificate
  • CPR/AED & 1st Aid Certificate
  • Home Health Aide Certification
  • Human Service Advocate
  • Management of a MAP Medication System
  • Formal Fire Safety Training for Residential Program Staff
  • Mentor

Languages

English
Full Professional
Swahili
Native or Bilingual
Luganda
Native or Bilingual

Timeline

Home Health Aide (Part Time)

Mary Anne Morse Home Care- Framingham
10.2024 - Current

Residential Supervisor II

Department of Developmental Services (Metro Region)
02.2023 - Current

Acting Residential Supervisor

Department Of Developmental Services/ Metro Region
07.2021 - 02.2023

Direct Care Counselor -Overnight

Open Sky Community Services
09.2019 - 07.2021

Direct Support Worker II (DSWII)

Department of Developmental Services (Metro Region)
09.2019 - 07.2021

Direct Support Worker I (DSWI)

Department of Developmental Services (Metro Region)
12.2017 - 09.2019

Assistant Residence Director

Seven Hills Foundation
01.2017 - 2017

Some College (No Degree) - Human Services

MassBay Community College

Certificate - Sustainable Development

World Bank Institute

Bachelor of Arts - Tourism Management

Makerere University

MBA - Healthcare Management

Fitchburg State University