Irene Meadows
Groveport,OH
Summary
Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Food Service Team Lead
Ohio Health-Grant Medical Center
06.2005 - Current
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Displayed enthusiasm and knowledge about the cafeteria, and room service menu and products
- Routinely supported other areas of the cafeteria as requested, including answering telephones and completing financial transactions for other staff
- Addressed complaints with kitchen staff and served replacement menu items promptly
- Verified cash drawer against the day receipts
- Developed and maintained positive working relationships with others to reach business goals
- Demonstrated genuine hospitality while greeting and establishing rapport with guest and patients
- Immediately reported accidents, injuries or unsafe work conditions to manager
- Inventoried and restocked items throughout day
- Operated all kitchen equipment adeptly
- Coordinated catering services for offsite events including weddings, corporate meetings, or private parties guaranteeing exceptional client experience.
- Oversaw training of more than 12 team members.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Supervised food presentation and plating to enhance visual appeal.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
- Streamlined kitchen operations for improved efficiency and reduced food waste.
- Increased customer satisfaction by providing exceptional service and timely food preparation.
Patient Registration Representative
Riverside Methodist Hospital- Ohiohealth
01.2018 - 08.2021
- Admits patients by gathering and recording physician, patient, and payment responsibility information; answering questions; providing hospital and hospital services information.
- Enhanced patient satisfaction by providing clear communication, answering queries, and addressing concerns in a timely manner.
- Streamlined patient registration process by implementing efficient data entry techniques and maintaining organized records.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Customer Service Representative
Rainsoft Of Greater Columbus
09.2015 - 01.2018
- Customer sales rep for Rainsoft customers we are third party vendor with Home Depot selling and promoting water wellness program to homeowners for air and water treatment.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
General Cleaner
Pinnacle Property Management Services
02.2015 - 05.2015
- Mopped, swept, vacuum and dust the floors and rugs
- Took trash and linen out
- Refill lab and computer rooms with paper towels, and hand sanitizer
- Cleaned kitchenette and lobbies and hallways and waiting areas.
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Minimized disruptions to daily business operations by conducting thorough after-hours or weekend cleanings as needed.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Education
Bachelor of Arts - Humanities
Central State University
Wilberforce, OH12.2023
Associate of Arts - General Studies
Eastern Gateway Community College
Steubenville, OH05.2022
Associate of Applied Science - Medical Billing
Georgia Medical Institute
Jonesboro, GA01.2001
High School Diploma -
Linden-Mckinley Stem Academy
Columbus, OH06.1995
Skills
- Data Entry
- Appointment Scheduling
- Electronic Recordkeeping
- Insurance Verification
- Payment Collection
- Teamwork and Collaboration
- Attention to Detail
- Analytical Thinking
- Multitasking Capabilities
- Medical Terminology Knowledge
- Supply Ordering
- Documentation and Recordkeeping
- Epic Systems
- Cash Handling
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Certification
CPR, 01/01/23, 01/01/25, American Heart Association
Food Service Servsafe Certification, 08/2023, 08/2028
Timeline
Patient Registration Representative
Riverside Methodist Hospital- Ohiohealth
01.2018 - 08.2021
Customer Service Representative
Rainsoft Of Greater Columbus
09.2015 - 01.2018
General Cleaner
Pinnacle Property Management Services
02.2015 - 05.2015
Food Service Team Lead
Ohio Health-Grant Medical Center
06.2005 - Current
Bachelor of Arts - Humanities
Central State University
Associate of Arts - General Studies
Eastern Gateway Community College
Associate of Applied Science - Medical Billing
Georgia Medical Institute
High School Diploma -
Linden-Mckinley Stem Academy
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