Irene Mendez
Bilingual School Office Manager
Anaheim,CA
Summary
Accomplished School Office Manager at Magnolia School District, adept in administrative support and office management. Excelled in handling sensitive information and delivering exceptional customer service, demonstrating outstanding organizational skills and multi-tasking ability. Proven track record in improving data processing efficiency and workforce management, ensuring confidentiality and high-level support for educational staff and families.
Overview
23
23
years of professional experience
Work History
School Office Manager
Magnolia School District
09.2002 - Current
- Handled sensitive information with discretion, maintaining confidentiality of student documents and staff records
- Provided exceptional customer service when addressing families inquiries or concerns via phone calls or email correspondence.
- Trains and provides work derection and guidance to others as assigned and reviews work.
- Compile reports utilizing independent judgment in collecting, analyzing, and processing data.
- Compute daily attendance and compile monthly and annual reports of the same.
- Enroll, assign and transfer students.
- Translate and assist for parent/teacher conferences, documents or as needed.
- Prepare and maintain student files
- Orients substitute teachers with procedures and materials.
- Track and collect Certificated and Classified payroll timesheets
- Perform other related duties as required or assigned.
Receptionist
Magnolia School District
07.2001 - 09.2002
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information about schools, transfers or programs.
- Transferred calls to different departments based on requests.
- Resolved visitor problems and complaints.
- Provided support with Board meeting agendas.
Education
Administrative Assistance And Secretarial Science
Orange County Business College
Anaheim, CA01.1994
High School Diploma -
La Habra High School
La Habra, Ca 05.2001 -
Skills
Customer Service
Administrative Support
Office Management
Data Entry
Organizational Skills
Workforce Management
Document Management
Languages
Spanish
Native or Bilingual
Timeline
School Office Manager
Magnolia School District
09.2002 - Current
Receptionist
Magnolia School District
07.2001 - 09.2002
High School Diploma -
La Habra High School
05.2001 -
Administrative Assistance And Secretarial Science
Orange County Business College
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