Irene Mohr
Murrieta,CA
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.
Experienced warehouse professional prepared for this role with strong track record in logistics and inventory management. Focused on team collaboration and achieving results, with flexible approach to changing needs. Reliable, efficient, with skills in order picking, packing, forklift operation, and maintaining safe work environment. Known for strong work ethic and problem-solving abilities.
Customer service professional with solid history in managing customer service teams and enhancing customer experiences. Known for fostering collaborative team environment and delivering consistent results. Possesses strong leadership and communication skills, adaptable to changing needs, and reliable in high-pressure situations.
Overview
25
25
years of professional experience
Work History
Caregiver
IHSS
10.2023 - 03.2025
- Supported bathing, dressing and personal care needs.
- Created safe and positive living situations for client by communicating with family and other staff about concerns or challenges.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted with meal planning to meet nutritional plans.
- Followed safe lifting and transferring techniques to transport residents.
- Provided companionship and emotional support to clients in need.
- Managed medication schedules and ensured compliance with prescriptions.
Warehouse Associate
Select Staffing
01.2020 - 03.2020
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
Caregiver Babysitter
Meghan Pinkerton
01.2018 - 03.2020
- Supervised daily activities to ensure children's safety and well-being.
- Assisted in meal preparation, promoting healthy eating habits among children.
- Communicated effectively with parents regarding children's progress and concerns.
- Maintained clean, organized play areas, enhancing learning environments.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
General Warehouse Associate
Select Staffing Medi Kid
09.2017 - 02.2018
- Maintained accurate inventory records using warehouse management systems to ensure stock availability.
- Loaded and unloaded shipments, ensuring proper handling of goods to minimize damage risks.
- Supported order fulfillment process by accurately picking, packing, and labeling products for shipment.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Cashier
Tacos El Gordo
09.2010 - 02.2012
- Assisted customers with product inquiries, ensuring exceptional service and satisfaction.
- Managed cash drawer, maintaining accuracy in daily reconciliations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Apartment Leasing Consultant
Bre
02.2007 - 06.2008
- Responded quickly to concerns regarding community from prospective and current residents.
- Coordinated and followed up on maintenance requests for residents.
- Detailed application requirements and answered questions from prospective tenants.
- Conducted background checks on applicants.
- Checked rental eligibility by following company's verification process.
- Used conflict resolution skills to quickly resolve issues among residents.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Leasing Consultant
Pacific West Management
04.2004 - 06.2007
- Received rent payments and tracked transactions in accounting software.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Detailed application requirements and answered questions from prospective tenants.
- Checked rental eligibility by following company's verification process.
- in my last year at Pacific West Management i was Training for the assistant manager position my duties were at least renewals water collection and posting rents for 318 units.
Warehouse Associate
Abbott
01.2000 - 05.2002
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Drive-Thru Cashier
Pechanga Casino
01.2001 - 04.2002
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
Education
High School Diploma -
Esperanza High
06-2001
Skills
- Patient care
- Daily living assistance
- Emotional support
- First aid and safety
- Medical record-keeping
- Medication and appointment reminders
- Order picking
- Packaging and labeling
- Warehouse organization
- Shipping and receiving
- Customer service training
- Customer service leadership
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash handling and management
- Order taking
- Property management
- Fair housing laws
- Lease administration
- Fair housing policies
- Lease renewals
- Lease agreements
- Telephone and email etiquette
- Unit inspection
- Property tours and inspections
Languages
Spanish
Professional
Work Preference
Work Type
Full TimeTimeline
Caregiver
IHSS
10.2023 - 03.2025
Warehouse Associate
Select Staffing
01.2020 - 03.2020
Caregiver Babysitter
Meghan Pinkerton
01.2018 - 03.2020
General Warehouse Associate
Select Staffing Medi Kid
09.2017 - 02.2018
Cashier
Tacos El Gordo
09.2010 - 02.2012
Apartment Leasing Consultant
Bre
02.2007 - 06.2008
Leasing Consultant
Pacific West Management
04.2004 - 06.2007
Drive-Thru Cashier
Pechanga Casino
01.2001 - 04.2002
Warehouse Associate
Abbott
01.2000 - 05.2002
High School Diploma -
Esperanza High
Education and Training
other
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