Irene Mugo
Portland,OR
Summary
Accomplished caregiver and health worker with a proven track record at Lumi Care Home, enhancing client satisfaction through compassionate caregiving and effective care plan management. Skilled in personal hygiene assistance and emotional support.
Worked with diverse teams to significantly improve the quality of health and life in Ndege community and reduced hospital admission rates by providing comprehensive Disease prevention, health promotion,health education and implementating various community health projects.
Overview
15
15
years of professional experience
Work History
Elderly Caregiver
Lumi Care Home
07.2024 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
Daycare Owner/Operator
Brighter Horizons Academy&Daycare Centre
01.2018 - Current
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Optimized facility space usage by designing creative layouts that maximized play areas while ensuring safety standards were met or exceeded.
- Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
- Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
- Improved customer retention rates by providing exceptional care services tailored to individual child needs.
- Streamlined daily operations by implementing efficient scheduling systems for both staff and students.
- Monitored student performance closely via assessments and evaluations aimed at identifying areas needing improvement or further attention.
- Recruited qualified staff members through rigorous screening processes to maintain a high-quality team of childcare professionals.
- Implemented professional development opportunities for staff members to enhance their skills and knowledge in childcare practices.
- Upheld high standards of cleanliness and hygiene, reducing spread of illness and ensuring healthy setting for children and staff.
- Increased enrollment rates through effective marketing strategies and community outreach efforts.
- Improved parent satisfaction with open and consistent communication channels.
- Enhanced child safety and well-being by implementing comprehensive health and safety protocols.
- Managed daily operations, ensuring clean and organized environment conducive to learning and play.
- Monitored physical and emotional health of children, taking appropriate action when concerns arose.
- Maintained compliance with all state regulations and standards for child care facilities, ensuring safe and legal operation.
Community Health Worker
Ministry of Health
01.2010 - 05.2024
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Led outreach activities to target specific demographics and promote health initiatives.
- Collaborated with external organizations to coordinate health and social services.
- Coordinated immunization clinics in collaboration with local public health departments, increasing vaccination rates among vulnerable populations.
- Targeted specific community groups with wellness and disease management information.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Facilitated health screenings with follow-up care to target specific issues.
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
- Facilitated group sessions on various health topics, empowering participants with knowledge and tools for healthier living.
- Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
- Monitored and documented participants' progress toward individualized health goals.
- Helped vulnerable individuals navigate complex healthcare system.
- Set up community health education and promotion programs to reduce chronic conditions.
- Reduced hospital readmission rates by providing comprehensive post-discharge support and follow-up care.
Education
High School Diploma - Kenya Certificate of Secondary Education
Kyeni Girls High School
Embu,kenya11.2001
Diploma - Early Childhood Education
Kayhyga Education Centre
Nakuru, Kenya 2020
Bachelor Of Science - Environmental Health
Kenyatta University
Nairobi, Kenya 12.2007
Skills
- Personal Hygiene Assistance
- Documentation And Reporting
- Meal Preparation
- Compassionate Caregiving
- Dementia Care
- Activities of Daily Living
- Emotional Support
- Housekeeping
- First aid and safety
- Workload Management
- Safe Patient Transportation
- Patient Companionship
- Care Plan Management
Languages
English
Full Professional
Timeline
Elderly Caregiver
Lumi Care Home
07.2024 - Current
Daycare Owner/Operator
Brighter Horizons Academy&Daycare Centre
01.2018 - Current
Community Health Worker
Ministry of Health
01.2010 - 05.2024
High School Diploma - Kenya Certificate of Secondary Education
Kyeni Girls High School
Diploma - Early Childhood Education
Kayhyga Education Centre
Bachelor Of Science - Environmental Health
Kenyatta University
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