Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Irene Munoz

Arlington,Texas

Summary

Resolute professional with 25+ years of retail operations management, sales, budgeting, development, staffing, and cost control and leadership experience gained within a high-volume consumer sales environment. Professional attitude emphasizing reliability, integrity, and teamwork. Flexible and adaptable to changing products, trends, methods, and procedures in a highly competitive marketplace. Exceptional time management, strong organizational, prioritization and multiple task management, advanced interpersonal and communications skills. Interact effectively with the public, associates, and management. Demonstrated ability to develop and lead top producing teams supporting multi-million-dollar operations High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

30
30
years of professional experience

Work History

STORE DIRECTOR

Albertsons/Tom Thumb
09.2008 - Current
  • Complete store operations responsibilities
  • Scheduling and assigning employees; following up on work results
  • Maintain store staff by recruiting, selecting, orienting, and training employees
  • Planning, monitoring, and appraising job results
  • Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Identify current and future customer requirements
  • Ensure availability of merchandise and services by approving contracts, maintaining inventories
  • Formulate pricing policies by reviewing merchandising activities; determining additional needed sales, authorizing clearance sales; studying trends
  • Create and maintain positive community relationships
  • Develop, promote and maintain positive communication with all channels of manufacturer's representatives, store, division and corporate personnel
  • Monitors market conditions, trends, and competitors' activities
  • Maintain a good rapport with vendors and internal departments
  • Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
  • Secure merchandise by implementing security systems and measures
  • Protect employees and customers by providing a safe and clean store environment
  • Maintain the stability and reputation of the store by complying with legal requirements with Food Safety& Sanitation/ Compliance/ Policies
  • Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
  • Professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies
  • Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Sprinter Van Driver-Owner Operator

MDR Logistics
05.2022 - 10.2022

* Navigated assigned routes efficiently to ensure timely delivery of goods.

* Handled loading and unloading of cargo with precision and attention to detail.

* Practiced safe driving techniques to prioritize the well-being of myself and others on the road.

* Maintained vehicle cleanliness and performed routine maintenance checks to uphold operational excellence.

* Adhered to delivery schedules consistently to meet customer expectations and deadlines.

STORE DIRECTOR

MINYARD FOOD STORES
01.1995 - 09.2008
  • Managed department inventory, in-stock position, pricing integrity, merchandising, labor, and other operational processes to company standards
  • I follow the Company sales and production planning standards and will ensure that the department achieves the standards of performance as outlined in the work plan
  • I plan, order, and process grocery products according to work plan and standards to maximize sales and gross profit
  • I manage to ensure all new department associates receive proper training and supervision and will ensure correct ordering, receiving, unloading, storage, and rotation of merchandise and building of displays.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Education

No Degree - Basics

San Bernardino Valley College
San Bernardino, CA

No Degree - Business Administration

National Education Center
San Bernardino, CA
01.1994

High School Diploma -

Pacific High School
San Bernardino, CA
06.1993

Skills

  • People Management
  • Finance and accounting
  • Vendor relationship development
  • Staff Leadership

Accomplishments

  • Store Director of the Year 2010
  • Executive Leadership Program-Center of Retail Leadership at Portland State University 2014
  • Mentored Non-Commission Officers for the position of the Assistant Store Director
  • Store trainer-trained newly promoted department managers/Assistant Store Directors
  • DAB Member 2008-2014
  • CO-Chair 2011-2013

Timeline

Sprinter Van Driver-Owner Operator

MDR Logistics
05.2022 - 10.2022

STORE DIRECTOR

Albertsons/Tom Thumb
09.2008 - Current

STORE DIRECTOR

MINYARD FOOD STORES
01.1995 - 09.2008

No Degree - Basics

San Bernardino Valley College

No Degree - Business Administration

National Education Center

High School Diploma -

Pacific High School
Irene Munoz